EWON

The Energy & Water Ombudsman NSW (EWON) is the government approved dispute resolution scheme for New South Wales electricity and gas customers, and some water customers. If you've made a complaint to one of our members , and you're not happy with their response, let us know ... We were founded in 1998 as an industry-based Ombudsman scheme, to independently resolve complaints about our members . We work towards a fair and reasonable outcome for all parties but are not a consumer advocate nor do we represent industry. If a matter is not resolved, we may make a binding decision ... The Energy Water Ombudsman NSW provides free independent dispute resolution for electricity and gas customers in New South Wales, and some water customers.

Also known as: Energy & Water Ombudsman NSW