GEARMARK - Key Persons
I am an experience strategist and founder of Gearmark, helping companies create memorable customer experiences, online and offline, for over 20 years. From apps to content strategy to lead gen programs, I have helped companies achieve results that contribute to the bottom line. But achieving great results takes a great team that works well together. My work extends into team dynamics and internal processes. I believe that the internal employee experience of a company is just as important as the customer experience it creates. I attended MIT, graduated from Simmons College with a BA and MA, and recently graduated from IE University in Madrid with an Executive Masters in Corporate Communication.