GUESTCHECK

In 1999, GuestCheck was founded with one goal in mind: to help our clients improve their customer experience through data-driven mystery shopping programs. Whether through phone, written, or video mystery shopping, we provide objective, actionable results you can use to make meaningful business decisions... GUEST EXPERIENCE MANAGEMENT | GuestCheck takes the guesswork out of your guest experience by helping you address those hard to quantify questions about your businesses. What percent of your employees are successful with an upsell? Are your customers being greeted when the walk through the door? How long does it take for their food to arrive, and is it prepared properly when it does? Without a mystery shopping program, these answers are rely on your gut feeling or word of mouth stories. Through our proprietary methods, we help you design a mystery shopping scorecard that will provide objective, qualitative data to answer these questions... LOCATION LEVEL INSIGHTS | Each month, we..

Also known as: GuestCheck Inc