HELPDESKSOFTWARE.ORG

Help desk software is any software application that is used to provide customers with technical information on a product or service, while also supplying them with a connection to a support representative. The goal of this software is to increase a company's efficiency and their productivity when using technology by providing workers and clients with timely answers to their questions and pertinent information that can aid them in solving their problems... For small and large companies alike, choosing the right software solution is the key to providing outstanding customer service and support. In many cases, help desk software also provides internal team members with an effective way to communicate with one another about internal and external issues, while also allowing them to measure their effectiveness when responding to various types of client issues... SysAid Help Desk Software and Asset Management - SysAid was founded in 2002 and is available as a cloud-based and self-hosted..

Also known as: help desk software

Primary location: Austin United States