HERBIE WILES INSURANCE - Key Persons


Abby Walker

Job Titles:
  • Personal Lines Account Manager

Allison Schwartz

Job Titles:
  • Commercial Lines Account Manager

Amy Morgan

Job Titles:
  • Commercial Lines Manager

Anthony Sellers

Job Titles:
  • Commercial Lines Account Executive

Brittani Randall

Job Titles:
  • Commercial Lines Account Manager

Cathy Pruitt - COO

Job Titles:
  • Director of Operations

Chris Hardwick

Job Titles:
  • Commercial Lines Account Executive

Claire Hooper

Job Titles:
  • Personal Lines Account Manager

Dawn DiMeglio

Job Titles:
  • Commercial Lines Account Manager

Debbie Franczack

Job Titles:
  • Commercial Lines Account Manager

Don Lohr

Job Titles:
  • Employee Benefits Account Executive

Doug Wiles - President

Job Titles:
  • President
Doug is a graduate of the University of Florida and has been a licensed Property and Casualty and Life Insurance agent since 1979. He is a past-chairman of the Board of Directors for the Florida Association of Insurance Agents. Doug has earned the Chartered Property and Casualty Underwriter (CPCU) and Accredited Advisor in Insurance (AAI) designations. In 2004, he completed eight years as a member of the Florida House of Representatives, serving Clay, Flagler, St. Johns, and Volusia Counties. He is a retired lieutenant colonel, having served in the US Army and the Florida Army National Guard for 25 years. Doug is a trustee of the University of Florida's Whitney Laboratory Board, and UF Historic St. Augustine. He has worked with a number of local public service organizations, including the St. Johns County Education Foundation, Kiwanis Club of Historic St. Augustine, the St. Johns County Chamber of Commerce, the Flagler Hospital Board of Trustees, and the United Way of St. Johns County. He is an Elder at Memorial Presbyterian Church.

Hank Klein

Job Titles:
  • Commercial Lines Account Executive

Herbert L. Wiles - CEO

Job Titles:
  • CEO

Jamie Sapp

Job Titles:
  • Personal Lines Account Manager

Julie Arena

Job Titles:
  • Personal Lines Account Manager

Katya Lewis

Job Titles:
  • Operations Analyst

Kevin Gist

Job Titles:
  • Personal Lines Account Manager

Laurie Stavrojon

Job Titles:
  • Operations Assistant

Letha O'Neil Wiseman - SVP

Job Titles:
  • Senior Vice President
  • Vice President of Operations
As Vice President of Operations, Letha assists in overseeing the day to day operations to support the overall growth of Herbie Wiles Insurance. She is responsible for ensuring that each Herbie Wiles client receives exceptional service. With over 20 years' experience within the insurance industry, Letha has held a variety of management positions including Personal Lines, Commercial Lines, Accounting, Employee Benefits and Vice President of Operations. She specializes in agency operations and is passionate about developing team members to become outstanding agents for our community. Letha started with Herbie Wiles Insurance in 2007, which led to her achievement of the Associate in Insurance Account Management (AIAM) and the Certified Professional Insurance Agent (CPIA) designations. Her commitment to Herbie Wiles is contagious and continues to help drive our agency forward. In her free time, Letha enjoys traveling to new places, spending time with her husband Randy, their children and grandchild.

Lucy Lucero

Job Titles:
  • Personal Lines Account Executive

Mark Tate

Job Titles:
  • Commercial Lines Account Executive

Morgany Knight

Job Titles:
  • Commercial Lines Account Manager

Ralph Klein - VP

Job Titles:
  • Vice President
  • Vice President - Commercial Lines
Ralph is a graduate of the University of Florida with a degree in Business Administration and has been employed with the Agency since 1988. He is a Past-Chairman of the St. Johns County Chamber of Commerce and is currently a member of the Economic Development Council of the Chamber. He is a Past President of the St. Augustine Sunrise Rotary Club. Ralph is currently part of the St. Johns County Citizens Flood Mitigation Advisory Committee. He has been a Past president of the Pedro Menendez Athletic Booster Club and he is currently on the board of directors and was Past President of the St. Johns County Education Foundation (INK!). Ralph is a Certified Floodplain Manager and has previously held a Series 6 Securities License as well as the Certified Insurance Counselor designation. Ralph and his wife Jane have 3 children.

Richard Onstott

Job Titles:
  • Personal Lines Account Executive

Shawn Johnson

Job Titles:
  • Commercial Lines Account Manager

Sheila Draughon

Job Titles:
  • Commercial Lines Account Manager

Skye Perrotto

Job Titles:
  • Commercial Lines Account Manager

Taryn Sickler

Job Titles:
  • Commercial Lines Account Manager

Trish Sharma

Job Titles:
  • Commercial Lines Account Manager

Victoria Booth

Job Titles:
  • Employee Benefits Account Executive

Wayne E. Howell - VP

Job Titles:
  • Vice President
A Jacksonville native, Wayne graduated from the University of Florida in 1983 with a BS degree in Business Administration. Following graduation, he joined Herbie Wiles Insurance as a member of the Commercial Insurance Department, where he later served as department manager. He has earned the Chartered Property and Casualty Underwriter (CPCU) and Accredited Advisor in Insurance (AAI) designation. A father of two, Wayne is the president of the Kiwanis Club of Historic St. Augustine and the past president of the Historic St. Johns County Police Athletic League. He is a past member of the board of directors of the St. Augustine Humane Society and the Betty Griffin House, presently serves on the board of Epic Behavioral Healthcare and is a proud "Big Brother in Big Brothers/Big Sisters of St. Johns County. Wayne is a 2002 graduate of Leadership St. Johns.