LAB CONNEX

LabConneX is designed to make a secure direct connection between the Customer and the producing Laboratory using our state of the art data center in San Diego and also Dallas for failover and authentication... LabConneX also provides a real time two way communication system between the Laboratory using DLCPM (Dental Lab Customer & Product Management System) and the LabConneX client installed at the Customer site. This client allows customers to submit cases directly from the desktop while providing the selling Laboratory products and prices. The customer has the option to attach any available images and documents and submit the case all in one secure and autonomous operation. All further communications and alerts are performed in real time between the Laboratory and the Customer without ever needing to pick up the phone. Most importantly, all communications to the Laboratory are automatically tracked in DLCPM for future reference and optionally sent to the customer.