KNAPP TEDESCO INSURANCE AGENCY - Key Persons


Andrew Ricklefs

Job Titles:
  • Commercial Account Executive
Andrew began at Knapp Tedesco in 2015 after spending 14 years working as a commercial lines underwriter in the insurance industry. He has been an Ames resident since 1997 and is very active in the community serving on various boards and committees.

Becky Inman

Job Titles:
  • Accounting & Administrative Support
Becky works in our accounting and administrative support department and has been with Knapp Tedesco Insurance since 2005.

Cat Campbell

Job Titles:
  • Personal Lines Account Manager
Cat is a Personal Lines Account Manager. She is a Certified Insurance Service Representative and a Certified Insurance Counselor. Cat has been with Knapp Tedesco Insurance since 2000.

Cerissa Fultz


Heather Myers

Job Titles:
  • Personal Lines Account Manager
Heather Myers joined Knapp Tedesco in 2021 and has been working in the insurance industry since 2017. She brings a wealth of knowledge to her Personal Insurance clients and enjoys building relationships while serving their insurance needs. Heather is a graduate of Iowa State University.

Jared Gescheidler

Job Titles:
  • Account Executive
A native of the Ames area, Jared graduated from Gilbert High School in 2015. He then moved on to Iowa State University where he plated football for the Cyclones prior to graduation in 2015.

John Worley

Job Titles:
  • Employee Benefits Account Manager
John is an Account Manager in our Employee Benefits Department. He is a graduate of Iowa State University and joined Knapp Tedesco in 2021. He is interested in all things Iowa State University related and enjoys living and working in the Ames and Story County communities.

Jolene Randall

Job Titles:
  • Employee Benefits Account Executive
Jolene writes group health, individual health, life, and employee benefits insurance. Jolene is a graduate of Iowa State University and has been with Knapp Tedesco Insurance since 1983.

Sharon Katuin

Job Titles:
  • Administrative Support & Customer Service
Sharon works in our accounting and administrative support department and has been with Knapp Tedesco Insurance since 2008.

Steve Goodhue - President

Job Titles:
  • Owner
  • President
Steve purchased the agency in 2012 after a successful background in the banking industry. Steve is very active in the Ames community serving on several boards and committees. Steve works with all lines of insurance focusing on helping his clients understand and manage risk by building strong relationships and focusing on their unique needs. Steve is a graduate of UNI

Susan Hoshor

Job Titles:
  • Commercial Account Manager
Susan is a Commercial Account Manager. She earned her Certified Insurance Counselor designation in 2004. Susan has worked in the insurance industry since 1984 and has been with Knapp Tedesco Insurance since 1994.