LAKE NORMAN - Key Persons
Job Titles:
- Commercial Build Coordinator
Job Titles:
- Service Advisor
- ExpressLane Advisor
Chuck is a Gastonia, NC native and has been with Lake Norman Chrysler Dodge Jeep Ram since 2008. He enjoys bowling and playing golf. Chuck has two daughters and one granddaughter.
Job Titles:
- Customer Relations Manager
Job Titles:
- Receptionist / Service Porter
Donna is originally from Quincy, Massachusetts and moved to the Lake Norman area in 1989. She started at Lake Norman Chrysler Jeep Dodge in 1991. Donna is married with three children and two grandchildren, as well as one cat, one dog and a goldfish. Her interests include swimming, walking, houseplants and going to outdoor festivals. Donna loves to hear customers share their great experiences at Lake Norman Chrysler Dodge Jeep Ram.
Frank has lived in Huntersville, NC his entire life and has been at Lake Norman Chrysler Dodge Jeep Ram for 17 years, with over 40 years in the automotive parts industry. Frank loves to hunt and fish, and enjoys the outdoors--especially the beach and mountains. He and his wife Pam have a daughter Jennifer, married to Jamie, and a son Justin. The are the proud grandparents of two boys, Dylan and Evan.
Job Titles:
- Personal Assistant to the Operator
Job Titles:
- Finance Director
- Finance Team
Job Titles:
- Service Director
- Service & Parts Management
Maggie was raised in North Carolina and spent 10 years in Connecticut and 10 years in Florida before moving to the Lake Norman area. Maggie's interests include: gourmet cooking and designing, horseback riding and snowball fights with her chocolate lab. She has one step-daughter that lives in Maine and two living in Germany.
Click the link at the left to read the reviews Maggie's customers have written about her.
Mark is originally from Houston, TX and has lived in the Lake Norman area since 2000. He's been in the car business since 1999 and with Lake Norman Chrysler Dodge Jeep Ram since 2001. Mark has been Chrysler Certified since 2000 and has been the #1 Sales Professional in the Charlotte zone multiple years. His favorite hobby is bowling and he holds a national tour title as well as eleven regional bowling titles.
The Lake Norman CJDR mascot, Mickey, is our ambassador to the community and helps us bring attention to homeless animals in our area. She began life on the streets of Cornelius as a homeless cat and spent her time eating at McDonald's, which is where her name originated. Through Lake Norman Lucky Cat, a local program that uses T-N-R (Trap/Neuter/Return) to humanely manage feral cats, she was vetted and spayed, then returned to her home turf at the dealership.
As Mickey became more accustomed to the staff and customers, she has gradually made herself at home and happily taken on her responsibilities as dealership mascot, becoming an integral part of the Lake Norman family!
Mickey is present for all day-to-day operations at the dealership and inspects all departments daily, in between frequent naps and playing with her favorite feather toy. She can still be a little bit feisty, so if you don't speak "cat", let her guide you regarding petting her.
Job Titles:
- Retail Operations Manager
- Sales Management
Job Titles:
- Administrative Coordinator
Stephanie is a Huntersville native and has lived in and around the Lake Norman area her entire life. She's been with Lake Norman Chrysler Jeep Dodge since 2006. Her interests include muscle cars, cooking & baking, Charlotte Checkers hockey and Steelers football. She and her husband John have a daughter, Olivia, and two German Shepherds named Jackson and Cheyenne.
Job Titles:
- Administrative Coordinator