LEAH GILLESPIE

As a senior digital media professional with over 17 years experience designing and developing websites and web application interfaces, I am involved in the design, creation and maintenance of multiple Internet and Intranet sites, including www.bge.com... Starting with a web design and development background, I have broadened my expertise to include content management and customer-focused web usability. I demonstrate a keen awareness of how interface usability and process design influence customer adoption and satisfaction. I apply my expertise in the areas of usability analysis, requirements analysis, information architecture, prototyping and content/graphic design to all projects.