MAYO AVIATION - Key Persons
I have great appreciation for the vision of Mayo Aviation established by my parents. I am committed to upholding our high standards, to provide safety and security to our customers and workforce. I am thankful and fortunate to have been able to create such long trusting relationships with our customers and team. I get great pleasure in being part of people's life journey and hope that everyone who comes through Mayo is better for the experience. I have a great family and love to be with them, in quiet solitude and enjoy the oceans and mountains.
I enjoy providing solutions for people. Aviation isn't just a fun environment in which to work, it opens up amazing possibilities to make life better. At Mayo I am focused on knocking down hurdles for us to provide services that make it easier for people to live their lives. I am proud of our work with the Flight for Life Colorado program and how hundreds of people come together every day to make aviation a part of saving lives. Starting with flying in 1990 and working in the business of aviation since 1994 I have learned that the people you are with and the teams you build create the most important structure to success with customers. I truly value the team environment and love seeing others succeed. There is nothing more important in my life than being with my family.
I ensure our core value of safety is championed across all operations for our clients and our personnel. I am focused on the continuous improvement of a quality-based and just safety culture, specifically one which is informed, flexible, educational, and accountable. I was honored to serve as Chairman of the Radiopharmaceutical Shippers and Carriers Conference, (RSCC), an association focused on the safe manufacture and transport of vital medical products for patients needing diagnosis and therapy and am presently enrolled at Florida Institute of Technology as a Master of Science candidate in Aviation Safety. I bring 34 years of industry and regulatory experience to the team and strive to benefit the team through my resourcefulness. Relationships are vital to everyone's success and serving others by leading them toward a safe and just work environment is a rewarding and ongoing venture. I also hold a private pilot certificate and am an acoustic guitar performer in the local area.
I am someone who loves connecting with others, and I find that customer service is a key component to who I am. As the Line Service Manager here at Mayo Aviation, my goal is to make sure that our customers' needs are always met and that their experience with us is always special. In my nearly 15 years in line service experience, I have seen and handled nearly every situation that can arise in general aviation. Creating a positive and unique experience for our guests is something that I take pride in and leads me to do my best every day. I believe that people and relationships are the backbone to success of any organization, and I strive to continuously build those relationships. When I am not at work I love being outdoors, usually going for a nice run or under a tree with a book in hand.
Job Titles:
- Vice President of Finance and IT
I am passionate about helping others achieve their goals and dreams. I get professional fulfillment from being a valued team member who helps others and the company become their very best. I am focused on providing financial information and technology solutions that help our team provide the best service possible to our stakeholders. I believe that providing secure, transparent and actionable information to our clients, employees and suppliers is my key responsibility and am most proud of my track record of implementing systems and processes that make my teammate and the company successful. My greatest strength is my ability to see the big picture and translate it into actionable plans and goals for my teammates. My time away from work is spent on treasured time with my family, the grandchildren, gardening, and the never-ending home improvement projects I enjoy completing.
Job Titles:
- Manager of Client Services and Business Development
Since I was a child, I've been awestruck by the world of aviation and remain inspired by what can be achieved when you truly believe that the sky is the limit. Bringing nearly two decades of aviation experience to my role I am focused on the responsible care of our aircraft owners and driving revenue through thoughtful growth and expansion. I am proud of the relationships that I have built due to my team's successful efforts to always elevate the world-class service that we provide. I believe that a culture of trust, transparency and taking calculated risks is what ultimately delivers impactful business results. Passionate about travel both personally and professionally, I enjoy spending time outdoors and watching old episodes of Frasier on Hulu.
Job Titles:
- Charter Sales & Flight Control Manager
Among her 17 years in corporate aviation, Ms. Kelly has worked for several Part 135 operators during her career. With a primary focus as a dispatcher, she quickly moved into a variety of management roles. Her background includes operations, sales, customer service, training, product management, and regulatory needs.
After many years behind the desk, she felt she could better serve the business aviation culture through the use of emerging technology. Ensuring that companies maximize efficiency through technology, Ms. Kelly specializes in scheduling software and process engineering. She focused on working closely with hundreds of flight departments, charter companies and vendors to embrace the technology. In turn, workflow improves, and workplaces become safer, more efficient, and better understood. With a working knowledge of flight department processes and requirements, her specialty is ensuring the right people fill positions that uniquely fit them and work best for the company's workflow. At Mayo Aviation, she plans to apply the same processes to elevate expectations and create the best experience for our owners, customers, crew and fellow employees.
MacKenzie Kelly is a FAA certified dispatcher, ARG/US auditor, 2020 NBAA Top 40 under 40 recipient, Chairwoman Emeritus of the Colorado Aviation Business Association (CABA) and graduate of Colorado State University.
Outside of work, MacKenzie loves family time, her dogs and all dogs, staying active and cooking.
I believe in providing the best customer service to our clientele. Our clients trust us to get them to their destination safely. We take that responsibility extremely seriously. Your safety is at the forefront of every decision we make. As Director of Aviation at Mayo Aviation, I am focused on ensuring our teams work together to provide you with the best possible experience with private flying, down to the smallest detail. I am proud of my commitment to our customers' safety and service. My greatest success is working with my colleagues across the company in a collaborating and cohesive manner. Not every flight goes as planned. We are aware of this every changing environment and our team takes pride in adapting to every situation. I believe in our company's commitment to going above and beyond for our customers. I enjoy mentoring up and coming aviators through local flying organizations. In addition to my aviation career, I enjoy writing music as an accomplished songwriter.
Job Titles:
- Manager of Human Resources
I believe I have the opportunity to make a profoundly positive impact on employees lives and am excited about influencing the future of the company through recruitment and other strategic initiatives. At Mayo Aviation, I am focused on making positive changes that improve the culture of our workplace for all through the continuous improvement of processes and employee resources. In my career I've been proud of the many systems, policies, and processes I've implemented but I am most proud of the few moments I have been able to make a very real impact on an employee's life by helping them solve personal problems. My success in my career can be attributed to my ability to relate and communicate at all levels of the organization, from the janitor to the CEO. I believe in helping others and that every single one of us can make a difference in the life of someone else. I am a wife, a mom, and I have a love of all things music - especially concerts. My second passion is the law - I think if I could have chosen any other career I would be an attorney and work for the Innocence Project.