NEXUS HOSPITALITY - Key Persons


Bharath R. Bangalore

Job Titles:
  • CSO Nexus Boutique Hotels
Bharath's outstanding professional knowledge and essential experience emphasizes the critical importance of improving profitability while maintaining superior customer experiences. Whether he is conducting a strategic operational review, mentoring and training staff, adopting innovative technology, increasing operational effectiveness, or streamlining processes to improve profitability, Bharath's commitment to excellence achieves record results and "best in class" standards.

Douglas W. Brooks

Job Titles:
  • Founder Nexus Hospitality / CEO Nexus Boutique Hotels
Known as a seasoned hotel specialist in sales, service and operational performance, Doug Brooks leverages his 35 years of experience to create world-renowned organizations, environments where quality is exemplary, and exceptional results are nonnegotiable. Doug's calling card is his demonstrated ability to turn around struggling properties, deliver quick results, provide superior customer service, and develop high potential leaders and cohesive teams while cultivating a culture of excellence under challenging circumstances. As a member of the Ritz-Carlton Malcolm Baldrige National Quality Award team that won the Department of Commerce award an unparalleled two times for the service industry, Doug honed his understanding of the intersection between sales, marketing and revenue and developed an unwavering commitment to unparalleled customer service. In addition, he has opened hotels worldwide, developed key public and private relationship investments, created e-commerce marketing benchmarks, implemented sales and operational strategies, trained future leaders and rebranded hotels.

J. Mark Dressel

Job Titles:
  • CFO / COO Nexus Boutique Hotels
As a proven leader with over 35 years of experience in hospitality, commercial and residential real estate, and property management, Mark's exceptional wealth of knowledge and insight connects the dots between finance and operations. His extensive experience increases the efficiency and effectiveness of accounting operations by merging financial analysis and strategy with operational excellence to maximize profitability. He was instrumental in the launch of a boutique hotel brand by establishing the service concept, sales and marketing strategy, technology platform, human resources planning, financial pro forma expectations, and ROI goals. Additionally, Mark has designed and implemented financial systems and controls for multiple business units by establishing a centralized/consolidated financial services center, developing procurement processes, restructuring accounting operations, and implementing progressive cash flow and cost control measures. Mark began his career with Hyatt Hotels and continued his career in the luxury hotel industry with The Ritz-Carlton Hotel Company and Mandarin Oriental before moving into the commercial and residential real estate market with Novare Group.

Jacqueline Sangster

Job Titles:
  • Founder Nexus Boutique Hotels
A dedicated and driven hospitality professional, Jackie Sangster has over 30 years of proven success in every endeavor undertaken including serving in The United States Air Force, working for the Prime Minister of Jamaica, and holding senior roles in Sales and Marketing, Public Relations, and Operations with world-renowned hospitality companies including Tryall Club and Wyndham Hotels & Resorts. Her exceptional insight and skills in sales, operations, internal quality and external customer service has led to long-standing client relationships, outstanding customer and corporate recognition, and a reputation for facing challenges head-on with confidence, enthusiasm, and integrity.