NTI - Key Persons


Alan W. Hubbard - COO

Job Titles:
  • Chief Operating Officer
Alan W. Hubbard is NTI's Chief Operating Officer, responsible for the day-to-day operations at the Boston headquarters and of its many remote employees. His goal is to provide every job seeker who registers for NTI's services the tools they need to succeed in the workplace, whether that is their home, shop, or office. Alan lives on four acres of land in New Hampshire with his dog and three cats, though that number fluctuates. He earned his BS in Computer Information Systems and his MBA from Bentley University.

Angela K. Baldwin

Job Titles:
  • Director of Candidate Experience
Angela Baldwin is in charge of the Candidate Experience Agents, Job Coaches and Training Teams. Prior to NTI, she worked for another non-profit organization that placed underserved high school students in corporate jobs. Angela loves the opportunity to help people, despite their challenges, achieve meaningful work. She lives in Illinois and is married with three adult children, three grandchildren, and a puppy. She keeps herself busy by being a Health Coach, owning her own handcrafted aromatherapy business, stage play and event production companies.

Colin Shea

Job Titles:
  • Director of Program Operations
Colin Shea is responsible for overseeing the internal operational processes that take our beneficiaries from registration to training up through job placement or reimbursement. During his 9 years with NTI, he has specialized in aligning the company's operational and financial processes with Social Security's Ticket-to-Work program. Colin considers himself fortunate to be able to help connect those in the disabled community with meaningful at-home work and assist working beneficiaries manage expenses. He has a BA in Business Administration from Emmanuel College and his MBA from Boston University, with a focus on Operations Technology. In his spare time, Colin enjoys exploring Boston, reading and creative writing.

Michael Jackson

Job Titles:
  • Director of Business Development
Michael joined NTI in 2023. He is experienced in all aspects of the staffing and recruiting industry, specializing in Customer Implementations, Recruitment, Onsite Management, Optimization of new and existing business and Operations Management with Lean Warrior, Green Belt experience. He has more than 15 years of Human Resource experience and 20 years of Management experience. He understands the importance of getting the job done right the first time.

MJ Willard

Job Titles:
  • Executive Director
MJ Willard is the Executive Director of NTI, which she founded in 1995. Convinced that people with severe physical disabilities would welcome the chance to work from home, she pioneered research into placing this population into jobs as virtual call center agents. She has helped NTI win telework grants from the US Department of Rehabilitation Services, the Department of Labor, and the Mott, Robert Wood Johnston, Fidelity and AT&T Foundations. MJ splits her time between her home in California and Washington DC to meet with potential government clients. She received her doctorate in Behavioral Psychology from Boston University and completed a post-doctoral fellowship at Tufts New England School of Medicine.