ONE STOP HOME REPAIR - Key Persons
Howard is the General Manager at One Stop Home Repair. He lives in Orono with his dog, Brody, the company mascot. Howard has been to more than 8,000 homes throughout his career. He has expertise in electrical work, plumbing, carpentry, roofing, siding, energy, design, sales and all other aspects of home repair.
Howard Whelden, Jr., (Howie) is the son of Howard, Sr.. Howie grew up around the family business and often helped on many projects. Along the way he picked up a lot of skills pertaining to home repair. In 2001, he officially began working for the company and was excited about the opportunity and eager to learn more about home repair and improve on those skills.
On any given day, you can find Howie working in any or several of One Stop's divisions: Electric, Handyman, Plumbing and Remodeling. One Stop makes use of his attention to detail that comes with his passion for finish carpentry. He is a valuable lead carpenter. He is also licensed to install, handle and repair natural gas and propane equipment. He is always able and willing to do any job asked of him. This versatility makes him a valued member of the crew.
Jennifer Kamrath is an Interior Designer. She is also the owner of Second Wind Design, an interior design business providing space analysis, color consultations, and visual coordination as well as full design services to complete any size project. She will be working closely with One Stop Home repair and their customers on projects. Jennifer has over 30 years of experience in the interior design field. She earned her Bachelors degree in Interior Design at Purdue University.
Jennifer worked for Feige's Interiors in Saginaw, Michigan as an Interior Designer and later as General Manager. As an Interior Designer on staff she assisted clients with their homes in all aspects of design including furnishings, window coverings, accessories and floor coverings. She uses a unique process to develop a plan for you to work from whether you do it all at once or a little at a time, while making sure it fits your lifestyle and budget.
Jennifer enjoys and gets great satisfaction from working with her clients on their projects. The most rewarding aspect of the business is when her client's friends and families visit their newly remodeled or re-designed room or home and tells them "this reflects you and your family perfectly."
In August 2017, One Stop Home Repair welcomed Kathy Herbest. Kathy joins us from Milo, with more than 10 years of business experience. She lives with her husband, and their rat terrier, dog, named Molly. Molly likes to "terrorize" them, which is really just love rat terrier style.
From 1994-1996, Kathy attended Beal College. She graduated with an Associates Degree and credentials for Medical Secretary work. Throughout her career, she has worked in several office settings. In many of them, her duties were to schedule patients at doctors' offices. As One Stop Home Repair was very much in need of a dedicated dispatcher, her scheduling background brings yet one more element of professionalism to our growing company.
More often than not, when you call the office, the cheerful voice you'll hear over the phone will be Kathy's. She is the go-to person to get your scheduling needs heard. She is also the office assistant for all field technicians, to help ensure that your projects run smoothly.
Kathy loves to learn about and implement new or improved office procedures that will make the office run more smoothly. Above all, Kathy loves to make everyone she works or talks with smile.
Paul grew up in Orono and has known Howard most of his life. After completing high school, Paul earned his certificate in Computer Repair at Eastern Maine Community College. He lives in Brewer.
Paul underwent some training to use the state-of-the-art estimating program, Xactimate. This training has been an asset to Howard in completing the estimating procedure. Paul is the creator of the newsletter, One Stop Shop News and the Facebook page and he manages both.
In his free time, he is reading, writing, watching documentaries or trying to find a horror film that will really scare him, on Netflix. Although it is not easy, he has been successful in finding a horror film that genuinely scared him! Paul also likes scoping new tricks in Ubuntu Linux. Weather and time permitting, Paul enjoys random adventures.
Robert Fago is our master electrician. He lives in Brewer with his wife, family and 2 cats.
Bob brings 40 years of experience to One Stop Home Repair. He has an AAS from Eastern Maine Community College focused on Electrical Automation. Prior to One Stop, Bob worked as a Marine Electrician and an Industrial Electrician. For most of his career, Bob has worked in commercial and residential settings.
Bob loves working with customers and likes using his excellent trouble-shooting skills to ensure all your electrical problems are solved and that you have the safest electrical system.
In his spare time, Bob enjoys spending time with his family and riding his Harley. On Mondays and Wednesdays he teaches Basic Electricity II and Blueprint Reading at EMCC.
Tracy Stevens lives in Corinth with her husband. She has 2 children, 1 grandchild, as well as 2 cats. Tracy attended Eastern Maine Community College and earned her Associates Degree in Digital Graphic Design. She earned her Associates Degree in Computer Information Management at Beal College. In addition to her formal education, Tracy has a strong background in customer service.
The customer service experience helps Tracy as she handles incoming phone calls. She also books appointments and helps with various office duties. Tracy finds talking with customers and helping them solve their problems most rewarding.
In her spare time, Tracy enjoys reading, spending time with her family, and fooling around on her computer.