OPEN ARMS SOLUTIONS - Key Persons
Job Titles:
- Member of the Scheduling Team
- Senior Scheduling Coordinator
As a member of the Scheduling Team, Alexia is a crucial part of our caregiver/client matching process. She is also a crucial part of her camping trio, including her dad and sister.
Job Titles:
- HR Compliance and Training Specialist
Amanda's passion lies in helping seniors with the journey of aging and navigating the physical & emotional health of the family system. She is also passionate about her two boys, spending time with them as they grow up.
Job Titles:
- Senior Living Care Coordinator
Job Titles:
- Member of the Leadership Team
- Partner
With over 30 years of experience in healthcare, including medical device development and manufacturing, post acute provider services for seniors, physician services and Medicare and Medicaid managed care insurance companies, Craig is a principal in Post Acute Network Solutions. Craig was previously CEO of Home Physicians, a Chicago-based healthcare service business that provides home-based primary care and podiatry physician services for over 15,000 Medicare patients in Chicago and Baltimore. In addition Craig has held sales, marketing, management and leadership positions with American Hospital Supply Corporation, Baxter Healthcare, Allegiance Healthcare and Cardinal Health. His knowledge of the post-acute continuum of care, provider relations and in-home care helps guide Open Arms Solutions business development and operational initiatives.
Job Titles:
- Senior Scheduling Coordinator
Job Titles:
- CEO
- Founder
- Member of the Leadership Team
Prior to the founding of Open Arms Solutions, Julie established an impressive track record as a successful entrepreneur and respected business owner. For 18 years, she cultivated and prospered with an emphasis on quality service and building professional relationships. Ultimately, it was the experience with her own mother Jeanne a few years back that set her on a passionate course that led to the creation of Open Arms. Jeanne, a bright and vibrant woman, was given a diagnosis of Vascular Dementia and Alzheimer's Disease that left her completely dependent. Without warning, Julie and her family were left to figure things out - where was her mother to live? Who was to care for her? How would long-term care insurance, Medicare, or Medicaid figure into the financial picture? And who was there to help Julie untangle the vast web of questions? An intense education and introduction to the warm and caring world of healthcare heroes followed. Home care, assisted care, skilled nursing, hospice, attorneys, physicians, nurses, and therapists - the list goes on. Julie has made the long-term commitment to giving back, guiding families through the toughest of times, and helping seniors and the infirm regain, maintain, and preserve their quality of life with help from Open Arms Solutions.
Job Titles:
- Client Support and Compliance Nurse
Job Titles:
- Senior Living Care Coordinator
As Finance Coordinator, Niki is responsible for many important aspects of the home care business involving both the clients and caregivers of Open Arms. She is enthusiastic about accounting and payroll with 20 plus years of experience.
Job Titles:
- Director of Operations
- Member of the Leadership Team
Rachel joined the Open Arms Team as a Nurse Manager in 2017 and was promoted to Director of Operations in January 2022. While Rachel was completing her Bachelor's degree in Science of Nursing at the University of Michigan, she worked in the sports industry, helping guide student athletes and families through the recruiting process. Through these experiences, she has developed an empathetic approach that allows her to guide and comfort families through the difficult and sometimes unknown waters ahead. Since then, she has come back to the healthcare field with an excitement and compassion for helping others. She is a team player and her positive attitude helps to connect and bring joy to both our clients and families.
Job Titles:
- Care Coordination Team Lead
Job Titles:
- Senior Operations Manager
As Senior Operations Manager, Shari understands how important it is to recognize each client as a person, not just what they need help doing. Seeing the connections between a caregiver and client develop and grow is what her work is all about. After work, Shari can be found cheering on her favorite team, University of Michigan football, with her family.
Job Titles:
- Senior Living Care Coordinator
Veronica Moore has worked with Open Arms since May 2017 and it was clear she would be perfect for our Embrace Memory Care program. Veronica was the perfect choice for Care Coordinator given her ability to empathize with any situation and put those around her at ease, whether it's a client or a new caregiver.