PERREAU AND ASSOCIATES LIMITED

• We will consider your complaint and let you know how we intend to resolve it. We may need to contact you to get further information about your complaint... • We aim to resolve complaints within 10 working days of receiving them. If we can't, we will contact you within that time to let you know we need more time to consider your complaint, and will aim to provide you with a realistic timeframe... From time to time, product providers may also reward us for the overall business we provide to them. They may give us tickets to sports events, hampers, or other incentives.