PHILIPPINES

In early 2000, however, Philippines, an agricultural country, is currently getting recognition in the call center arena. As a result, the country are considered as the major player and notable competitor of India. Thanks to the support of the government, the contact centers everywhere in the Philippines are developed with sophistication. When you select the Philippines as your offshore business processing outsourcing provider, you are assured of improved productivity, operational efficiencies, reduced cost of operations and strengthening your competitive position. Philippine BPO industry has advantages that include good quality education, good value, overall quality and efficiency, low cost, increasing domain expertise and increasing performance metrics and program management skills. The colonization of Americans has greatly contributed on Filipinos and their fluency in the English language. Another great reason is exhibited in the literacy rate of 92.6% from 2000-2004. It currently..