QBENA - Key Persons
Adrian La Forgia is the Chief Risk Officer for QBE North America. He joined QBE in 2016 and was appointed as SVP and Head of Risk Management with responsibility for ensuring all aspects of QBE's Enterprise Risk Management Framework are fully delivered and embedded within the organization. In addition, Adrian served as the Group Head of Risk Transformation, where he was accountable for driving QBE's uplift in risk management capabilities, tools, and insights globally.
Prior to joining QBE, Adrian spent nearly 12 years at AIG in roles of increasing operational scope and responsibility. This included claims, marine underwriting, distribution, and almost four years as the Chief Operating Officer for AIG's Global Commercial CUO function. He started his insurance career within AIG's internal audit group, where he led engagements within the Property & Casualty, Life & Retirement and Asset Management segments, along with numerous IT remediation and Sarbanes Oxley testing efforts.
Adrian holds a bachelor's degree in Electrical and Computer Engineering from Villanova University, and an MBA in Technology Management from the Stevens Institute of Technology.
Job Titles:
- Member of Group Executive Committee
- Group Chief People Officer
- in 2020 As Group Head
Amanda joined QBE in 2020 as Group Head of Culture, Performance and Reward and was appointed Group Executive, People and Culture in December 2021. Prior to joining QBE, she was the Director of People and Culture at AMP and she previously held senior HR roles at Lendlease and Macquarie Group. Amanda began her career as a chartered accountant and has worked in Sydney, London and Auckland.
Job Titles:
- Senior Vice President, Head of a & H Underwriting Operations and SRA
Job Titles:
- Group Chief Executive Officer
- Member of Group Executive Committee
Andrew joined QBE as Group Chief Executive Officer in September 2021. He was previously the CEO, and before that the Finance Director, of Beazley Group, a specialist insurer based in the United Kingdom with operations in Europe, the United States and Asia. Prior to this, he held various senior finance roles in ING, NatWest and Lloyds Bank. Andrew has more than 30 years' experience across insurance and banking, and has extensive experience across international markets.
Carolyn Scobie - Chief Legal Officer, Secretary
Job Titles:
- Company Secretary
- Group General Counsel
- Member of Group Executive Committee
- in 2016 As Group General Counsel and Company Secretary
Carolyn joined QBE in 2016 as Group General Counsel and Company Secretary. Prior to joining QBE, she was Group General Counsel at Goodman Group for 17 years, where she ran a multi-disciplinary legal team. Carolyn has extensive experience in corporate law, compliance, regulatory matters, litigation and managing the complexity of multiple jurisdictions.
Job Titles:
- Chief Financial Officer
- Member of the Executive Management Board
With nearly 20 years of experience in the financial services and Property & Casualty insurance sector, Chris has been with QBE for eight years. He spent five in the North America division where he served as a leader in both the FP&A and corporate development functions. Prior to joining QBE, Chris spent 5 years at AIG in a series of roles including Director, Strategic Planning and Corporate Development.
In 2017, he was appointed Group Head of FP&A where he helped shape the strategy for the Group and led a number of transformation initiatives. Specifically, he led the Group's business planning process, drove performance management initiatives and supported strategic decisions focused on corporate development and capital management activities.
Job Titles:
- Member of the Executive Management Board
- President of Specialty Insurance
Dan Fortin is the President of Specialty Insurance at QBE North America. He is responsible for leading the team dedicated to meeting the unique needs of customers for Accident & Health, Aviation, Financial Lines and Residential Insurance. He oversees the ongoing development and execution of the company's strategic Specialty Insurance direction with a distinct focus on generating a high-quality book of business and enhancing the customer experience.
Dan has more than 30 years of insurance industry experience in helping customers guard against risks. He holds a bachelor's degree from Villanova University and a master's degree from Northwestern University's Kellogg School of Management.
Job Titles:
- for Media Inquiries Only
- SVP, Strategy, Marketing & Communications
David Mulligan is COO for QBE North America. In this role, David is responsible for identifying, planning and executing large-scale change projects to improve process efficiency, reduce complexity and increase cost savings while enhancing workforce capability and the customer experience. David leads our NA business delivery teams, including business project managers and analysts, business process reengineering, automation & robotics, and the offshore transition team. He also oversees ongoing enterprise operations including underwriting support, program onboarding and services, billing, collections, accounts payable, production automations support, procurement and real estate.
David has more than 20 years of experience transforming companies, ranging from start-ups to multi-billion-dollar organizations. He joined QBE in 2013 as VP, IT Strategy and Transformation and then took on broader responsibilities as VP, Business Transformation and then SVP, Business Transformation. Prior to QBE, David held leadership and consulting roles at Anthem, Paradox Advisors, CUNA Mutual Group, Accenture, Best Buy and Deloitte Consulting.
He holds an MBA from the University of Notre Dame and an B.S. in Industry Engineering from the University of Wisconsin.
Job Titles:
- Senior Vice President, National Partnerships
Job Titles:
- Chief Claims and Risk Solutions Officer
Eric Sanders is responsible for Claims and Risk Solutions at QBE North America. In this role, he oversees strategy, policy, delivery standards and execution for these core capabilities.
Eric joined QBE in 2013. Prior to becoming Chief Claims & Risk Solutions Officer, he was most recently serving as SVP, Head of Property and Casualty Claims. He has nearly 30 years of experience in the claims and loss control areas with a strong track record of success. Before joining QBE, he worked at Fireman's Fund for nearly 20 years in positions of increasing responsibility in both claims and loss control. Eric started his career as a claims adjuster at Aetna Casualty & Surety.
Eric holds a BA in Quantitative Economics and Decision Sciences from the University of California, San Diego.
Job Titles:
- Group Chief Risk Officer
- Member of Group Executive Committee
Fiona joined QBE in March 2021 as Group Chief Risk Officer. Prior to joining QBE, she was the Chief Risk Officer for Barclays UK. She has also held senior roles at major financial services companies in Australia and the United Kingdom, including as Chief Risk Officer, Retail Banking for Commonwealth Bank of Australia and as a risk advisory partner at Ernst & Young consulting to insurance, banking and wealth management clients, and has worked at Westpac, AMP Limited, GE Mortgage Insurance and Citibank.
Job Titles:
- Group Chief Financial Officer
- Member of Group Executive Committee
Inder joined QBE in 2015 and was appointed Group Chief Financial Officer in 2018. His previous roles at QBE include Chief Financial Officer for Australian & New Zealand Operations and Group Head of Corporate Development and Financial Planning & Analysis. Inder has more than 20 years' experience in financial services spanning property and casualty, life insurance and banking. He started his career at Arthur Andersen before working in investment banking in Sydney and London with Deutsche Bank and UBS. Prior to joining QBE, he was Group M&A Director at Aviva plc in London where he led a number of transformational transactions.
Jann became a non‑executive director of QBE in October 2014. She is Chair of the Audit Committee, Deputy Chair of the Risk & Capital Committee and a member of the Governance & Nomination Committee. Jann has over 30 years' professional experience in audit and accounting with a focus on financial services, particularly the insurance industry. She was an audit partner for 17 years with PricewaterhouseCoopers before retiring in 2004. Jann is a non‑executive director of Telix Pharmaceuticals Limited and Create Foundation Limited. Previously, Jann was a non‑executive director of HSBC Bank Australia Limited, Enstar Australia Group and the Tasmanian Public Finance Corporation. Jann was also a non‑executive director on QBE's Australian regulated boards.
Job Titles:
- Chief Executive Officer
- Member of Group Executive Committee
- Chief Executive Officer, International
Jason joined QBE as Chief Executive Officer, International in October 2020. Prior to joining QBE, Jason held a number of global and international leadership roles at XL Group including as Chief Executive, Global Property and Casualty and as Chief Executive, International Property and Casualty. He previously worked at AIG/Chartis in several senior roles including Executive Director, Commercial Lines. He is an underwriter by background and started his career in offshore energy. He has worked in insurance for over 25 years.
Job Titles:
- President, NAU Country Insurance Co
Jim is the President of NAU Country Insurance Company and is a member of QBE's North American Executive Management Board. His background includes 22 years as a CPA/Consultant to various privately owned and regulated businesses. His involvement with crop insurance and NAU Country dates back to 1983.
A career in public accounting culminated with Jim becoming Chairman of the Board and Senior Partner with Carlson Advisors, LLC, a regional CPA Firm. Jim then joined NAU Country as an employee in 2005, assisting with the company's transformation from $200 million to a company writing over $2 billion in premium. As President, Jim keeps a minute-by-minute pulse on the operations and financial success of NAU Country. Jim sits on the Board of Directors for National Crop Insurance Services (NCIS) and participates in the American Association of Crop Insurers (AACI), where he is a significant voice for the crop insurance industry.
Job Titles:
- Member of Group Executive Committee
- Member of the Executive Management Board
- Chief Executive Officer, North America
- Group Head of Distribution
Julie joined QBE as Group Head of Distribution in January 2023 and was then appointed to the role Chief Executive Officer, North America in September 2023.
She is a seasoned insurance executive with more than 20 years of experience. Prior to joining QBE, she served as Managing Director for Marsh, where she led the Southeast Zone. Julie supervised both a sales team and a technical service team, responsible for growth, profitability and customer service. Her leadership focused on delivering multi-year client value addressing resiliency using analytics, insurance products, loss control and claims services. Julie worked for Zurich, ending her tenure there as the Executive Vice President of Zurich's Global Relationship Management. She managed a global team, responsible for retaining and expanding Zurich's largest client base through coordinating multiple global business units' product lines to provide diversified solutions.
Julie holds a Bachelor of Science degree in Sociology with a concentration in Economics from the University of Michigan. She was named to Business Insurance's Women to Watch in 2020.
Julie joined QBE as Group Head of Distribution in January 2023 and was then appointed to the role Chief Executive Officer, North America in September 2023. She was previously at Marsh as their Southeast Partnership & Zonal Leader and a member of their US Executive Committee. Previously, she held the position of Zonal Casualty Leader at Marsh in Atlanta. Julie also held several senior executive roles at Zurich for 15 years.
Job Titles:
- Independent Director
- Non - Executive Director
Kathy became a non-executive director of QBE in 2016. She is Deputy Chair of the People & Remuneration Committee and a member of the Risk & Capital Committee. Kathy has over 30 years' experience across insurance and banking in technology, operations and management. She was previously Chief Operating Officer for two insurance companies (QBE Europe (a QBE regulated entity) and Brit Insurance) and Operational Transformation Director at Barclays Bank, which included delivering global solutions in digital technology, cyber security and IT risk. Kathy also held executive positions at Bank of Montreal, including as President of its Mortgage Corporation and EVP Technology Strategy and Delivery. Kathy was a senior partner at Ernst & Young and Price Waterhouse in Canada, leading their insurance and banking advisory practices. Kathy has also held several other non-executive director roles in the United Kingdom and in Canada.
Job Titles:
- Chief Underwriting Officer
Laura Coppola is the Chief Underwriting Officer (CUO) for QBE North America. In this role, she is responsible for sustainable underwriting, portfolio optimization and performance management across QBE North America, leading a fully integrated, efficient and world-class team dedicated to enhancing underwriting pricing and product strategies, processes and governance. Laura is based in New York, NY and serves on North America's Executive Management Board.
She joins the company with more than 25 years of technical underwriting experience in property & casualty insurance. Before joining QBE, Laura held senior underwriting leadership roles with Swiss Re Corporate Solutions, Allianz Global Corporate & Specialty and Arch Insurance Group.
Laura holds a bachelor's degree in English from SUNY Stony Brook, and AFSB and RPLU designations. She serves on the board of The Bridge, a non-profit organization focused on developing and advancing women in the Financial Lines insurance and reinsurance industry.
Job Titles:
- Member of Group Executive Committee
- Group Executive, Technology & Operations
Matt joined QBE in 2018 as Group Chief Information Officer and was appointed to the Group Executive Committee in 2019. Prior to joining QBE, he held senior global roles in Barclays Bank and GE Capital. Matt has over 30 years' experience in technology, operations and digital business leadership roles.
Job Titles:
- Senior Vice President, Specialty Markets
Mike became a non-executive director of QBE in 2016 and was appointed Chair in March 2020.
He is Chair of the Governance & Nomination Committee and a member of the People & Remuneration, Audit, and, Risk & Capital Committees. Mike has more than 30 years' experience in financial services. He was the Managing Director and CEO of Insurance Australia Group Limited until November 2015 and previously served as Managing Director and CEO of Promina Group Limited and Managing Director of Tyndall Australia Limited. He is currently Chair of Medibank Private Limited and a non-executive director of Scentre Group Limited. He previously served as a non-executive director of AMP Limited, Alinta Limited, Maple-Brown Abbott Limited, The Geneva Association and the Australian Business and Community Network. Mike was the founding member of the Australian Business Roundtable for Disaster Resilience & Safer Communities from 2013 until his retirement in 2015.
Job Titles:
- Member of the Executive Management Board
- President of Commercial Insurance
Mike Foley is the President of Commercial Insurance for QBE North America. He is responsible for planning, directing and executing the vision for Middle Market, Specialty Casualty, Workers' Compensation Programs and Commercial Property Programs. In addition, he oversees the development of the division strategy and supports building strong trading partner and customer relationships by driving excellence as their most consistent and innovative risk partner. Prior to this role, he served as the Chief Underwriting Officer for the Specialty Casualty practice. As CUO, he enhanced existing underwriting practices and processes, including product development, technical leadership and established the risk appetite.
He is a seasoned insurance executive with nearly 30 years of experience. Mike joined from Berkshire Hathaway Specialty Insurance, where he most recently worked as Senior Vice President & Chief Underwriting Officer - Casualty. Prior to Berkshire Hathaway, Mike spent 17 years at AIG and Lexington Insurance, where he held several underwriting leadership positions in National Accounts, E&S Casualty, and Programs. He began his insurance career in the middle market business at The Harford.
Job Titles:
- Independent Director
- Non - Executive Director
Penny became a non-executive director of QBE in January 2024. She is a member of the Risk & Capital and People & Remuneration Committees. Penny has over 30 years' experience in the financial services industry having held leadership roles in general insurance, life assurance, wealth management and asset management businesses. Her previous positions included Chief Executive Officer of Direct Line Insurance Group plc (having previously held the role of Chief Financial Officer), the Group Chief Risk Officer of Prudential plc and the Group Chief Financial Officer of Omega Insurance Holdings plc. Penny has been a Board Member of the Association of British Insurers and the Chair of the Financial Conduct Authority Practitioner Panel. She is currently Senior Independent Director of Hargreaves Lansdown plc and co-chair of the FTSE Women Leaders Review. Penny is also a non-executive director of Mitie Group plc.
Job Titles:
- Member of Group Executive Committee
- Group Chief Underwriting Officer
Peter joined QBE in 2008 and was appointed Group Chief Underwriting Officer in 2023. His previous roles in QBE include Executive Director of International Markets for our European Operations (with a portfolio covering London, Singapore, Dubai, Canada and the US) and prior to that Director Natural Resources. Early in his time at QBE Peter established the QBE Lloyd's Asian operations.
Peter has more than 24 years experience in the insurance industry.
Prior to joining QBE, he worked for Marsh in their engineering and energy broking functions. Prior to joining the insurance industry, Peter worked in technical and engineering consultancy roles in the UK and internationally.
Job Titles:
- Independent Director / BEco
Peter became a non‑executive director of QBE in September 2023. He is a member of the Audit and Risk & Capital Committees. Peter is an accomplished insurance executive and business leader with over 40 years' experience. He served as Chief Executive Officer of Axis Insurance from 2013 to 2022 and prior to that was President of United States Insurance. He was with CNA Insurance for more than 20 years, including as President and Chief Operating Officer for CNA Specialty. He also served as Executive Vice President at AIG, where he managed the commercial public D&O business in the United States.
Rachel Pollack is the Chief People Officer for QBE North America. In this role, she is responsible for leading the development and implementation of the North America People strategy to support and enable the enterprise strategy, as well as business-specific strategies and initiatives.
She joined QBE in 2008 and has held a variety of roles in change management, people, culture and business transformation. She most recently served as Group People Director, Global Corporate Functions. Rachel also served as VP, Head of HR Change, where she led several transformation initiatives, including organizational design, restructuring and HR systems.
Rachel holds an MBA in Organizational Change and Learning from the University of Technology Sydney and a B.S. in Commerce, Organizational Psychology and Consumer Behavior from Macquarie University.
Job Titles:
- Independent Director
- Non - Executive Director
Rolf became a non-executive director of QBE in 2016. He is Chair of the Risk & Capital Committee and a member of the People & Remuneration and Governance & Nomination Committees. He has significant experience in specialist insurance and reinsurance businesses, having held senior positions in a number of global companies. He was the first ever Franchise Performance Director at Lloyd's, for which he was awarded the Silver Medal for Services at Lloyd's, an honour bestowed on only a few individuals since its creation in 1917. Rolf is a director of Marco Insurance PCC Limited and British Reserve Insurance Company Limited and is also on the advisory board of Wrisk Ltd. Rolf was previously a director of Beazley plc and Beazley Furlonge Ltd.
Job Titles:
- Group Treasurer
- Debt Investor Enquiries
Job Titles:
- Independent Director
- Non - Executive Director
Sir Brian became a non-executive director of QBE in 2014. He is Deputy Chair of the Audit Committee and a member of the Risk & Capital Committee. He has extensive insurance industry experience, including in his previous role as a Nominated Member of the Council of Lloyd's and as Chair of the Independent Commission on Equitable Life Payments. He was formerly a non-executive member of the board of the Financial Conduct Authority in the United Kingdom and a non-executive director on QBE's European regulated boards. Sir Brian also chaired the United Kingdom Treasury's Financial Inclusion Taskforce, the Payments Council and the Gambling Commission. He was the Senior Partner of Deloitte Consulting in the United Kingdom until 1999.
Job Titles:
- Independent Director / BComm, CA
Steve became a non‑executive director of QBE in November 2023. He is a member of the Audit and Risk & Capital Committees. Steve is an accomplished financial services executive and business leader with over 30 years' experience including serving as a Financial Services Leadership partner at Ernst & Young (EY) for more than 15 years, where he was also the signing Audit Partner for numerous top 50 ASX Listed companies. More recently, Steve has held Board level positions across the commercial, government and not‑for‑profit sectors for the past six years. Steve is currently serving as the Chair and Non Executive Director for Bank Australia Limited and Non-Executive Director for GenRe Australia Limited, GenRe Life Australia Limited, BackTrack Youth Works Limited and for Parkinson's Australia Limited. He is also an external member of the UNSW Sydney Audit Committee and Risk Committee.
Job Titles:
- Head of Specialty and Residential Insurance
Steve Gransbury is the Head of Specialty and Residential Insurance for QBE North America. He is responsible for the Accident & Health, Aviation, and Residential business units. He oversees the ongoing development and execution of the go-to-market strategy, while driving underwriting excellence, strong portfolio management, selective distribution, innovation, and a differentiated and specialized customer experience.
He has over 25 years of experience in the insurance, reinsurance and captive industries, focused on managing risk, enabling teams, profitable growth, partnerships, and leadership. Prior to joining, Steve co-founded SLG Benefits & Insurance, LLC, a Managing General Underwriting and Program Management Company and the captive insurance company, Stratus Reinsurance Inc. SLG Benefits was acquired by QBE and formed the platform for QBE's current market-leading Accident & Health business.
Job Titles:
- Member of Group Executive Committee
- Chief Executive Officer, Australia Pacific
Sue joined QBE as Chief Executive Officer, Australia Pacific in August 2021. She was previously Managing Director, Insurance for the Westpac Group. Sue has more than 20 years' experience in the financial services sector, having held senior leadership and management roles at Wesfarmers Insurance, Insurance Australia Group and Arthur J Gallagher. She is a member of the Champions of Change Coalition and is a director and immediate past President of the Insurance Council of Australia.
Job Titles:
- Independent Director
- Non - Executive Director
Tan became a non-executive director of QBE in September 2020. She is Chair of the People & Remuneration Committee and a member of the Governance & Nomination Committee. Tan is the founder and CEO of EMOTIV, a neuroinformatics company advancing understanding of the human brain. She was previously co-founder and President of SASme, a wireless technology company. Tan has been a contributor at the World Economic Forum (WEF) and previously served on the WEF Global Future Council and on the WEF Board of Stewards on Shaping the Future of Information & Entertainment.
Job Titles:
- Chief Information Officer
Vinay Kurup is the Chief Information Officer at QBE North America. He is responsible for driving the company's brand value through an IT strategy that is guided by providing customers with an experience of excellence through innovation and simplification. Since joining, his team of highly skilled professionals have delivered cutting edge technology capabilities to transform insurance operations, data and AI, claims and partner relationship management, among other areas.
With over 25 years' experience in the Information Technology field, Vinay brings leadership expertise in Strategy, Transformation, Operations, Digital, Data and Innovation. He's held executive leadership roles within QBE Technology Services for over eight years, driving complex transformations, building and retaining high-performing teams and creating collaborative solutions.
Prior to joining QBE in 2016, Vinay worked at Capgemini for ten years. In his most recent role as Principal Delivery Executive for P&C carriers, he implemented key programs across the IT landscape. During his career, he's also worked at Accenture and Tata Infotech.
Job Titles:
- Member of Group Executive Committee
- Group Executive, Corporate Affairs and Sustainability
Vivienne (Viv) Bower Group Executive, Corporate Affairs and Sustainability BA Organisational Communication, GAICD Viv joined QBE in 2017 and was appointed Group Executive, Corporate Affairs and Sustainability in 2019 and since 2017 has been the Chair for the QBE Global Foundation. She previously held senior investor relations and corporate affairs roles, including Group Head of Corporate Affairs and Investor Relations at Lendlease, Head of Group Internal Communications at Westpac and Group General Manager of Communications at Multiplex Group.
Job Titles:
- Independent Director
- Non - Executive Director
Yasmin became a non-executive director of QBE in July 2022. She is a member of the Audit and People & Remuneration Committees. Yasmin has more than 20 years' experience as a company director and Chair serving companies across a wide range of sectors, including natural resources and financial services. She is currently a non-executive director of Cochlear Limited, Santos Limited and ASX Limited. She chairs Timely, formally known as Tic Toc Online, a digital home loan platform company, the Harrison Riedel Foundation, a charity supporting young mental health, and the Digital Skills Organisation. Yasmin is a member of the Federal Government Takeovers Panel and has been acting President since 2019 and is a member of Chief Executive Women. She has served as a non-executive director for a number of companies including Insurance Australia Group Limited and was the former Chair of Macquarie Group's Global Infrastructure Funds. She was previously a senior investment banking executive specialising in equity markets in Australia and the United Kingdom.