RETAIL TECHNOLOGY GROUP - Key Persons
Mr. Snyder's professional career includes over 25 years experience servicing the Retail and Consumer Products Industry in both a consulting capacity and working in both line and staff positions in the retail and consumer products trades. Experience includes working in growth/developing and mature business environments.
His functional expertise includes strategic planning and market positioning, business process and organizational redesign, customer relationship and change management, channel management and channel optimization, operational assessments and data audits, and developing business and user functional requirements.
Senior ConsultantMr. Snyder's professional career includes over 25 years experience servicing the Retail and Consumer Products Industry in both a consulting capacity and working in both line and staff positions in the retail and consumer products t...
Job Titles:
- Senior Consultant, IT Executive
- Senior Consultant, IT Executive and Loyalty Program Specialist
James Ray is a retail systems & information technology professional with C-suite executive experience in retail chain store, ecommerce, and consumer direct marketing businesses. Internationally recognized shopper loyalty program and omni-channel customer relationship marketing (CRM) systems specialist.
As a loyalty program designer, developer, and operator, James has worked with several of the world's largest and most successful coalition loyalty programs, including Air Miles in Canada, Upromise, and NASCAR Racepoints in the USA. He has assisted several large chain-store retailers in developing and operating their proprietary loyalty programs, including Staples Dividends, A.C. Moore Rewards, and Eastern Mountain Sports (EMS) Rewards.
Senior Consultant, IT executive and Loyalty Program specialistJames Ray is a retail systems & information technology professional with C-suite executive experience in retail chain store, ecommerce, and consumer direct marketing businesses. Internationally...
As a business consultant specializing in IT, Libby Roney provides executive advisory services to mid and large-sized organizations seeking to build or redefine their business and technology plans and optimize the capabilities of their IT organizations. Offering a powerful blend of strategic business insight, and tactical IT executive leadership experience and technology expertise, Libby helps organizations bridge the gap between business demands and IT solutions to create a seamless integration of efforts and a culture of shared vision, goals and performance accountability. Throughout her career working for major fashion and home brands, Libby was repeatedly tapped to develop the strategic business and IT agenda, and then align talent, process and technology to build capabilities, drive performance and raise the ROI in IT.
She held positions as US CIO at Chanel, and Lechters, and leadership roles at Melville Corp, and Kmart. With each new executive appointment, Libby assembled high caliber leadership and technical teams ranging from 25 to 250+ people and managing expense budgets of up to $50M, transitioning from highly fragmented, siloed support functions to fully integrated business driving forces and oversaw the implementation of a wealth of systems and technology ranging from upgrades to VoIP, through installation of MPLS networks, to implementation of SAP and Microsoft Dynamics software suites. She served on a global and national level for both private and public companies, continually demonstrating the ability to lead IT transformation across multiple scales and business environments.
Ms. Roney's span of expertise includes strategic business and IT planning, organization of the IT function, enterprise systems planning/design/implementation, management information strategy and data governance.
Ms. Roney completed the Harvard University Managing the Information Services Resource Certification Program. She attended Montclair State College from which she graduated with a Bachelor of Science, Business Management.
Senior ConsultantAs a business consultant specializing in IT, Libby Roney provides executive advisory services to mid and large-sized organizations seeking to build or redefine their business and technology plans and optimize the capabilities of...
Mark has worked since 1976 as a change agent, executive and consultant for retailers and suppliers to retailers. He was a consultant with Booz, Allen & Hamilton. Mark also held VP, CEO, COO, and consulting positions with retail companies (Waldenbooks, Lechters, Barnes & Noble, The Big Party, Kate's Paperie, Sam Flax) and with suppliers to retailers (Wilton Industries) in a variety of product categories, including books, stationery, office furniture, groceries, housewares, and department stores. He's brought 2 runaway ERP projects under control, negotiated and managed multiple 8-figure outsourcing contracts, and located, designed, built, and shut down several distribution centers. He was a co-founder of SpecNet (now called Retex) and Pubnet, and 4 on-line services.
Throughout his career, Mark has characterized his leadership with a pragmatic approach to strategic planning, implementation, and information systems problems alike. His experience includes merger and acquisitions evaluation and implementation, new enterprise start-ups, restructuring (turnarounds), selling businesses, and refinancing.
Mark brings to RTG an added dimension of skills and experience in retailing, whereby RTG can offer past and prospective clients a broader range of business management services.
Mark is a BrainTrust Panelist for RetailWire.com and is on the Ask The Experts Panel for Convenience Store Decisions.
Senior ConsultantMark has worked since 1976 as a change agent, executive and consultant for retailers and suppliers to retailers. He was a consultant with Booz, Allen & Hamilton. Mark also held VP, CEO, COO, and consulting positions with retail...
Mr. DeLio is a senior systems professional and a founder of RTG. His information systems consulting and line management experience began in 1971, and he has worked exclusively for the retail, consumer products and related industries since 1977. He has served a broad range of clients in strategic business and systems planning, new business creation/development, computer hardware and software evaluation, selection and implementation, custom systems development, and general operations. He specializes in large scale project management, business process re-engineering, and interim information technology management for retail and related companies. His clients have included Polo/Ralph Lauren, Recreational Equipment, Fred's Discount Stores, American President Lines, and CBS Records, now Sony Music. Mr. DeLio has held consulting positions as Sr. Principal, Director of Information Technology - Retail and Consumer Products for the firm of Arthur Young, now Ernst & Young, Vice President, Retail Practice Leader for systems integrator Technology Solutions, and Partner in several retail consulting firms. His line management experience includes a key IS executive position with Lane Bryant, and, in a consulting capacity, Chief Information Officer for The Kobacker Company (Pickway and Gussini Shoe Stores) and Camelot Music.
Senior ConsultantMr. DeLio is a senior systems professional and a founder of RTG. His information systems consulting and line management experience began in 1971, and he has worked exclusively for the retail, consumer products and related industries...
Mr. Amster has served the retail and distribution industries as both a Consultant and Systems Manager. He has been involved in retail systems design and management since 1971. He has been consulting almost exclusively to retailers since 1985. He was a Senior Manager with the Northeast Retail Consulting Group of Ernst & Young. Prior to joining E&Y, Mr. Amster held Systems Management positions for large retailers such as Kmart Apparel, Waldenbooks, and Caldor. His project experience includes systems design, strategic planning, operational reviews, numerous engagements in the evaluation, selection and managing the implementation of merchandising, financial, warehouse and store systems, as well as IT organizational reviews, strategic planning, business-process improvement, systems integration and a host of special projects. In addition, Mr. Amster provides assistance to investment firms in due diligence efforts. Mr. Amster has advised various boards, where he provided retail and fulfillment industries perspective. He has published in Computerworld and Retail Tech magazine, has been quoted in other retail trade publications, and has given executive briefings on information technology in retailing.
Principal, Co-FounderMr. Amster has served the retail and distribution industries as both a Consultant and Systems Manager. He has been involved in retail systems design and management since 1971. He has been consulting almost exclusively to retailers...
Mr. Berger has had over twenty-five years of experience in retail, distribution and computer automation. He specializes in retail automation, including decision support, inventory control, store systems and expense reduction. He began his career position at Sears, Roebuck and Company. In the parent organization he developed and implemented the nation's first large scale Point of Sale system and directed several national expense control projects. For the next several years, he designed and managed retail, catalog order and warehousing systems including the Sears National Distribution System, which was a pioneer methodology in distribution center automation. At Primerica's Musicland Group, he managed all retail systems projects including inventory control and POS. As a founding member of Home Express, a venture capital financed retail startup, he was first responsible for the systems functions, warehousing, distribution and administration as Administrative Vice President. He joined Oracle, founding the Oracle Retail Office, where he established Oracle as a significant retail presence by increasing its Alliance and Customer relationships. He also initiated industry versions of software templates, and data warehousing and participated in the origin of retail content for interactive television. Berger Management Services specializes in assisting medium and large retail chains in matters regarding planning, decision support, expense control, the selection of store and host systems and the restructuring of operations to gain efficiencies. In addition, he consults internationally to computer hardware and software manufacturers concerning the shaping of their offerings to best fit the retail marketplace. Bob specifically focuses on providing retail content and advanced methods of decision support in customer loyalty programs, merchandise placement and promotional effectiveness.
Senior ConsultantMr. Berger has had over twenty-five years of experience in retail, distribution and computer automation. He specializes in retail automation, including decision support, inventory control, store systems and expense reduction. He...
Job Titles:
- Senior Consultant, Distribution Center
- Senior Consultant, Distribution Center Operations, Supply Chain and Logistics
Syed Rizvi has over 20 years B2B & B2C global supply chain experience in e-commerce, retail, and medical distribution within multi-national, multi-cultural and multi-site facilities. He is experienced in logistics, distribution, inventory management, transportation (imports/exports/TL/LTL/Small package delivery), for manufacturing and retail distribution, transformation, inventory control, and information systems. He started his career in consumer goods manufacturing (Revlon Cosmetics) and then migrated to retail distribution.
Senior Consultant, Distribution Center Operations, Supply Chain and LogisticsSyed Rizvi has over 20 years B2B & B2C global supply chain experience in e-commerce, retail, and medical distribution within multi-national, multi-cultural and multi-site...
Job Titles:
- Management Consultant
- Senior Consultant
- Member of the Board of Directors of Perekriostok Supermarkets
W. Frank Dell II has been a management consultant since 1977 and began his consulting and corporate experience in 1968. Prior to founding DELLMART, Frank was Vice President directing Cresap's Food and Consumer Products Practice and Senior Partner and Director of Case and Company directing its Food and Distribution Practice. He also worked earlier for Colgate-Palmolive, American Can and General Foods.
Mr. Dell has performed a wide range of assignments in the areas of strategic planning, marketing, distribution, retailing, operations, pricing, organization, productivity improvement, data processing and research. Clients have included manufacturers, retailers, wholesalers, distributors and trade associations in the United States, Canada, Europe, Russia, Middle East and Africa.
A pioneer in the concept and application of Direct Product Profitability (DPP), Mr. Dell has directed numerous major studies modeling the costs of manufacturing, retail food, chain drug and food service industries. He served as an advisor to FMI, NMRI, National Candy Wholesaler Association and Committeé International des Entreprises A Succursales (CIES).
Mr. Dell is the creator of IBIS, a buying and inventory control system; focus marketing and category management organization concepts; customer synchronization and comprehensive customer service operating concepts. His work on Total Company Productivity, Total System Profitability, Supply Chain Management for Retail and Total Store Labor Control has been well received.
Mr. Dell received a B.S. in management from Northeastern University and an M.B.A. in marketing from Iona College. He is a frequent speaker for numerous organizations, including FMI, Food Distributors International and NGA. The Foodservice Distributor, Progressive Grocer, IGA, Grocery Marketing publish his articles. Mr. Dell is a member of Strategic Leadership Forum, Institute of Management Consultants, Council of Logistics Management, Warehousing Education and Research Council, Committeé International des Entreprises A Succursales and Food Distribution Research Society. He is listed in Who's Who and is a Certified Management Consultant.
Frank is a member of the board of directors of Perekriostok Supermarkets, a company whose format and operations, he designed from its inception and of TDS Logistics, both in Moscow, Russia.
Senior ConsultantW. Frank Dell II has been a management consultant since 1977 and began his consulting and corporate experience in 1968. Prior to founding DELLMART, Frank was Vice President directing Cresap's Food and Consumer Products Practice a...