RMS - Key Persons


Billy Goodburn

Job Titles:
  • Head of Organisational Development Concepts and Has Overall Responsibility for the OD
Billy is the Head of Organisational Development Concepts and has overall responsibility for the OD function, with a specific responsibility for the talent development and industry Human Capital support agenda. He holds several Business and Learning and Development qualifications and is a Certified Professional Behavioural Analyst, a Certified Professional Motivators Analyst, Certified Professional Competencies Analyst and a Certified Professional Emotional Quotient Analyst. He has also been an integral player in the drive to raise the standards across industry through his involvement in the development of sector specific training initiatives and participation on the Expert Group for Future Skills Needs. Billy has chaired a number of groups and is a key figure in industry as a representative to various bodies including Educators, Social Partners, Industry Sectors, Regulators, Government Ministerial Offices, Trade Associations, Funding Agencies, and Standards Development at both a National and International Levels. With over 20 years' experience in Industry he brings a wealth of knowledge and expertise which ensures the highest level of quality in the services provided.

Frank McBride

Job Titles:
  • Head of Workforce / People Development
Frank is the Head of Workforce / People Development and has overall responsibility for the training function, with a specific responsibility for the development of a training regime, which ensures that the training needs of the industry are identified and met in line with their organisational objectives. Frank has over 35-years' experience in the security industry in Ireland, in various roles, ranging from Static Security, Door Supervision, Cash-in-Transit, Retail Security, Close Protection, Security & Risk Management and Various Training roles. He holds various training qualifications and recognition in relation to training, including Security Industry Trainer, Train-the-Trainer QQI Level 6, Trainer in Conflict Resolution and trainer in static, door, retail and higher educational establishments. He has worked in various senior management roles across a broad range of sectors within the industry and held positions such as vice-chairman of the Guarding Sector within the main industry body, the Irish Security Industry Association. He is a key figure in industry as has been a representative to various bodies including Educators, Social Partners, Industry Sectors, Regulators, Government Ministerial Offices, Trade Associations. He holds membership of the prestigious Security Institute of Ireland and brings a wealth of knowledge and expertise which ensures the highest level of quality in the services provided.

Jeff Smith

Job Titles:
  • CEO, HSG Zander Group - Ireland
As a colleague at the International Standards Organisation, Billy's work is outstanding. He represented his country well, provided insights into our industry of adult learning and more specifically to the practice of training and development in Ireland and neighbouring countries. His professionalism showcase maturity in his chosen career.

Rachel Shadwell

Job Titles:
  • Senior Manager - Leadership, Learning & Organizational Capability for Europe, Russia & Israel at Boeing