ROJANI - Key Persons
Job Titles:
- Owner and the Team Always Do a Great Job. No Complaints since Bringing Them on, Thanks!
The owner and the team always do a great job. No complaints since bringing them on, thanks!
Heidy is a versatile and skilled employee who has been with the company for over 3 years. As the key person in charge of managing client accounts and ensuring optimal financial performance, she has established a reputation for accuracy and efficiency. In addition to these core responsibilities, Heidy is always willing to lend a hand with other tasks as needed, demonstrating a willingness to go above and beyond to support the team.
Since May 2015, Jackelyn Flores has been an integral part of the ROJANI team, leveraging her Bachelors of Science in Marketing and Management from the University of Maryland's Robert H. Smith School of Business. In her role, she oversees the daily operations of ROJANI's offices. Additionally, as the marketing manager, Jackelyn has a proven track record of delivering successful campaigns that drive brand awareness and achieve business objectives.
As a business associate with a strong background in customer service, Milagro has developed a reputation for exceptional organizational and detail-oriented skills.
Milagro is an expert in assisting clients with their needs, from contract review and management to administrative tasks such as scheduling, data entry, and document preparation.
Milagro is committed to delivering outstanding service, building strong relationships with clients, and contributing to the growth of the business.
Job Titles:
- Chief Executive Officer
- President
- from Window Washer to CEO
Due to his proficiency in window cleaning and building maintenance, Mr. Flores was able to excel and eventually establish his own building services company.
Today, he is the founder and CEO of ROJANI Facilities Management, LLC, and is a prominent member of the window cleaning industry, holding membership with the International Window Cleaning Association (IWCA).
Neftali "Nef" Flores founded ROJANI Facilities Management, LLC in September 2007, driven by a passion for delivering top-notch window cleaning services and building maintenance. With more than 25 years of experience in the industry dating back to 1994, Nef has developed a deep expertise in all aspects of operational management and safety coordination. Nef is passionate about ensuring customer satisfaction, and this commitment has resulted in a loyal client base that frequently provides positive referrals.
Job Titles:
- Business Development Manager
- Operations Manager
As the Business Development Manager, Samuel leverages his expertise in Business Administration to foster client partnerships, discover new business opportunities, and oversee client interactions. With a primary emphasis on delivering exceptional customer service, Samuel streamlines administrative operations and implements innovative solutions to optimize the customer journey.
With over 5 years of experience, Samuel is a highly efficient Operations Manager skilled in managing multiple teams, planning and maintaining work schedules, and updating policies and procedures. He is dedicated to providing exceptional customer service and adept at maintaining necessary project supplies. Samuel also trains new employees to deliver outstanding services.