RYAN BANNERMAN ASSOCIATES

Most of us have a set of expectations for how people should behave in the workplace, even when there is conflict or disagreement. When we encounter challenging behaviours at work that don't meet those expectations it can be difficult to know how to deal with those behaviours. If you've encountered difficult behaviours from a customer, employee, peer or boss, this webinar exploring those behaviours and how to deal with them effectively is for you.

Primary location: Calgary Canada