SOS - Key Persons

Job Titles:

• CEO
• Consultant
• Founder
• Owner
• President

Bio Jason has over 18+ years of professional IT & Technology Experience; and 15 years of Business & Consulting leadership experience, with a proven track record for building and optimizing strong Client and Partner relationships. Jason's key function is to insure our team is enabled with the best staff and our clients are enabled with the best possible support. Attention to detail and follow through have been key to the growth of SOS|Support. SOS|Support was founded in 2004. Founder & CEO Jason Kidman grew up with a love for computers and networking. From an early age he was well versed in network and server troubleshooting and PC repairs. After he graduated with his degree in business he started the company SOS|Support.

Job Titles:

• Client Services

Kari has over 20 years of experience in customer service, as well as raising children up to their teenage years. She is proactive, friendly, and has a positive attitude. Her main objective is to lead the team in achieving a 20-minute response time for all communications related to IT support requests. Kari is a dedicated worker with a strong work ethic, always willing to help with a smile on her face.

Job Titles:

• IT Technician

Bio Kyle is one of our IT technicians. He is a technology expert with a keen eye for identifying weak points in a system and strengthening them. Having worked with lots of customers and hundreds of technology hardware and software platforms, Kyle possesses extensive knowledge of what works and what doesn't. He can also help you communicate this information to your managers, ensuring their understanding and buy-in. Kyle is passionate about delivering quality solutions that benefit all parties involved, resulting in a win-win

Job Titles:

• VP of Operations

Scott has over 25 years of Senior Management experience; primarily in the Manufacturing Sector. His passion is continuous improvement, implementing proactive solutions, problem-solving, and servicing key client relationships. Scott's primary role is to make sure that our team provides the best quality service and value to our clients, ensuring that a partnership with the SOS team will help our clients find success.