SURGENT NETWORKS

Surgent Networks LLC was formed in 2011 by Newfound Communications, Inc., a leading provider of call recording, interactive voice response (IVR), and dialing solutions for the telecom industry. Today, Surgent helps SMB to enterprise-level organizations in technology, government, healthcare, education, utilities, insurance and other sectors create engaging outbound communications throughout the customer lifecycle to enhance the customer experience (CX), improve customer or patient satisfaction, and increase customer retention rates... Surgent provides professional services in two areas: outbound communications consulting and custom development services. Whether you're looking to align your Marketing and Customer Support teams' communications to increase renewal rates or need a hosted outbound messaging solution or a custom-designed contact center workflow, Surgent's experienced team is here to help. We take a truly consultative approach and each engagement is closely managed by a..

Also known as: Surgent, Surgent Networks, LLC

Primary location: San Francisco United States