SUPPORTIVE INSURANCE - Key Persons
Job Titles:
- LICENSING ADMINISTRATOR
- Licensing Administrator at Supportive Insurance Services
April Eaton began working as a Licensing Administrator at Supportive Insurance Services in November of 2015. As as licensing administrator, April works with agents and agencies to obtain new non-resident life/health, property/casualty and surplus lines licenses. Prior to coming to Supportive, April spent 10 years as a local business owner, followed by 15 years as a Finance & Insurance Manager for a GM dealership.
April enjoys spending time decorating her new home, and relaxing with her husband Scott, and their dog Thor. She is also very close to her family and friends, and enjoys spending time with them.
Beatrice began working with Supportive Insurance Services part-time in July 2010 and became a full-time employee in October 2012. She has worked in the insurance industry for over 28 years. During that time she earned the Associate in Customer Service (ACS) designation from LOMA.
Job Titles:
- SALES and MARKETING SPECIALIST
Favorite vacation spot: My family and I have fond memories of summer vacations in northern Michigan, spring vacations visiting my dad in FL and AZ as well as Cub's games and museums in Chicago. Our favorite vacation was Disney World and Sea World in Orlando.
Beth joined Supportive Insurance Services in March 2009. She earned a Bachelor of Science degree from William Woods University. She has over 29 years of insurance experience. Previously, Beth was Executive Director for the Security & Insurance Licensing Association (SILA) and holds a SILA-Fellow designation.
Job Titles:
- TEAM LEADER PRODUCER LICENSING
If I won the lottery: I'd buy a houseboat and live on a lake.
Favorite quote: You can't fix stupid not even with duct tape.
Candy McKinney came to our company in October 2007 with over 27 years of experience as an insurance claims adjuster. Although new to producer licensing, she has made a seamless transition.
Candy began her career at Supportive as a Licensing Administrator and is now the Team Leader of the Producer Licensing Department. She is responsible for all aspects of producer licensing including the processing of licensing applications and other client service functions.
Candy is married and has two children and three grandchildren. She enjoys spending time with family and attending sporting events.
Christy joined Supportive Insurance Services in 2010. She has 9 years experience in the insurance industry and 11 years of experience in customer service. Christy is a Licensing Administrator.
Job Titles:
- LICENSING MAINTENANCE TEAM LEADER
Cindy Hawkins began working with Supportive Insurance Services in January 2006 and has worked in the insurance industry for over 36 years. Cindy is the Team Leader for Supportive's licensing maintenance team, having started as a license administrator.
Cindy responsibilities include overseeing the process of agent and agency license renewals, license copies, license cancellations, demographic changes and tracking CE credits. Her team also maintains the licensing database used by our clients to view their information online. Cindy is the main liaison with our maintenance clients. She maintains client access to the database by creating the client logins and passwords and works with our maintenance clients to make sure they are able to generate reports via the database. In addition, Cindy notifies clients of renewals due each month and applicable CE requirements. Her attention to detail is crucial to her team meeting state guidelines and deadlines.
Cindy is married and has four children and 2 grandchildren. She and her husband enjoy gardening, landscaping, shopping, reading, attending and watching various sporting events and spending time with their family and friends.
Eileen began working at Supportive Insurance Services in June of 2018 as a licensing administrator. Her duties include processing affiliations, officer changes and designated licensed responsible producer changes.
Embarrassing moment: I ran into the garage when I had my Tahoe. You had to swing out to pull in the garage and I misjudged and didn't make it through the opening. Luckily it just dented the siding and moved my bumper back a little.
Favorite quote: I would rather live my life as if there is a God and die to find out there isn't, than live my life as if there is no God and die to find out there is.
Janna Bell began working with Supportive Insurance Services in 2011. She worked in the insurance industry for 18 years. Janna is a Licensing Administrator. Her responsibilities include license application processing and other client service functions.
Janna and her husband have three children and two grandchildren. She enjoys traveling, reading spending time with family and friends.
Job Titles:
- CEO
- President
- Owner and President & CEO of Supportive Insurance Services
Jeff Brinkmann is the owner and President & CEO of Supportive Insurance Services-a national provider of licensing and maintenance services to insurance agencies, adjusting firms and insurance companies. The company was founded in 2001. Jeff joined Supportive Insurance Services in 2004.
Jeff has over 38 years of experience in the insurance industry including 14 years with an A-rated life and health insurer, Golden Rule Insurance Company. At Golden Rule, Jeff served as the officer of Marketing and Sales Administration. In that role, he had practical operations, customer service, team building, marketing, management, and sales experience (including licensing, contracting and commissions).
Jennifer began working at Supportive Insurance Services in May of 2017 as an adjuster licensing administrator and processes adjuster license renewals. She holds a bachelor's degree from Eastern Illinois University in Charleston, Illinois and worked at United Healthcare for 5 years.
Job Titles:
- RENEWAL LICENSING ADMINISTRATOR
Kari Smith joined the Supportive Insurance Services team in November of 2015. As a renewal license administrator, her job duties include processing agent and agency renewal applications and license cancellations.
Kari is married and has three children, ages 15, 12 and 8. She enjoys spending time with family and friends, fishing and going to concerts.
Job Titles:
- TEAM LEADER ADJUSTER LICENSING
Kelly Aldridge began working with Supportive Insurance Services in May 2006 and has worked in the insurance industry for 23 years.
Kelly began her career at Supportive as a License Administrator and is now the Team Leader for Adjuster Licensing. Kelly is responsible for all aspects of adjuster licensing and is our liaison for adjuster licensing clients. Her attention to detail and relationship building skills with clients has been a crucial part of building Supportive's adjuster licensing business.
Kelly has a son and daughter-in-law. In her leisure time, Kelly enjoys spending time with her family and friends, watching movies and shopping.
Kelly Hill joined the Supportive Insurance Services team in August of 2017. As a license administrator, her job duties include name and address changes and sending license copies to our clients.
Kelly is married and has three children and two grandchildren. She enjoys spending time with family and friends, visiting different places and just relaxing.
Job Titles:
- ADJUSTER LICENSING ADMINISTRATOR
Most memorable moment: That a hard one because I have several, but I'm going with the day I married my best friend and soul mate of 22 years, Sean.
What you wanted to be when you grew up: A cashier at Kmart. I was somewhat able to fulfill that dream as a cashier at the local grocery store in high school.
Most embarrassing moment: The summer between my 7 th and 8 th grade year I decided to go ‘blonde'…Sun-In plus dark brown hair = orange hair and I had to start my 8 th grade year with this clown hair!! Needless to say, I have NEVER lightened my hair myself again!!
Musical preference: I like it all…from Conway Twitty to Bob Seger to Aerosmith.
Anything else we should know about you: I was born and raised on a farm so I'm pretty much a redneck county girl. I much rather sit around a fire with friends and kids playing in the yard than just about anything else.
Kelly Potts joined Supportive Insurance Services in 2009 and has 25 years of experience in the insurance industry.
Kelly is an Adjuster Licensing Administrator responsible for processing of adjuster and adjuster firm licensing.
Kelly is married and has two sons. She enjoys reading, camping, watching her boys play sports, volunteering on her son's sports committees and spending time with her family.
Hobbies: I enjoy upcycling old antiques in need of TLC, which leads to redo projects around the home. I also enjoy time spent baking and cooking in the kitchen.
Favorite music: Real music from the 70's & 80's.
Lila Smith joined Supportive Insurance Services in November 2017 as an accounting assistant. Her responsibilities including accounts receivable and reconciling accounts. Lila and her husband have three daughters and 8 grandchildren.
Lila grew up in Illinois, but lived in Charleston, West Virginia where she enjoyed the beautiful Appalachian Mountains. She is happy to be back in Vincennes close to where she grew up and near her family again.
Job Titles:
- ADJUSTER LICENSING ADMINISTRATOR
Most memorable moment: Besides the obvious of giving birth to my son, I would say meeting Bruce Springsteen. I was so excited that when I took his picture with my husband, I only got their hands in the picture!
Job Titles:
- ADJUSTER LICENSING ADMINISTRATOR
Nicky began working at Supportive Insurance Services in 2017 and has over 11 years of insurance experience. Nicky is an Adjuster Licensing Administrator and processes adjuster and adjuster firm license applications.
Job Titles:
- Licensing Administrator
- RENEWAL LICENSING ADMININISTRATOR
Paula Stephens began working with Supportive Insurance Services in January 2010 and has worked in the insurance licensing industry for 21 years. During those years, she earned Associate in Customer Service and Associate in Insurance Agency Administration certificates.
Paula is a renewal licensing administrator, and her responsibilities include the processing of all agent and agency license renewals and tracking CE credits for resident producers. Paula is very diligent and makes sure all licenses are renewed on time. Her role requires her to handle any issues that arise during the process to ensure timely renewals.
Paula is married with three children, two step-children and seven grand-children. Her favorite pastimes include outdoor activities with her family, such as hunting and fishing, watching movies and spending time with friends.
Rosemary began working with Supportive in April 2013 as an accounting assistant after having spent 27 years in the insurance industry. Rosemary previously worked at Golden Rule Insurance Company where she was a supervior of policy administration. Her responsibilities include account receiveables and bank deposits.
Rosemary has been married for 31 years. She and her husband have two daughters and a son-in-law.
LEAD ACCOUNTANT SAMANTHA WELLS Greatest accomplishment: Obtaining my Masters of Business Administration and earning a 4.0 GPA. Favorite sports team: Seattle Seahawks. I bleed blue and green! Go Hawks! Ultimate dream job: Opening my own doggie daycare. Guilty pleasure: Online shopping! When you're on a first name basis with the delivery guys, you know you have a problem What you wanted to be when you grew up: A doctor - I was placed in an accounting class my senior year of high school to fill my schedule and decided I wanted to be a number cruncher instead. I am a proud alumnus of the Red Hill High School Math Team! Sam began working with Supportive Insurance Service in April 2019 as Lead Accountant. She has over 7 years of accounting experience, having previously worked at a GM dealership. Her responsibilities include payroll, accounts payable, banking, etc. Sam received Bachelor of Science degrees in both accounting and finance from the University of Southern Indiana, as well as her MBA from USI. Sam enjoys spending time with her family, friends, and chocolate lab Feisty. In her spare time, she likes to read, watch football, and watch Hallmark movies.
Job Titles:
- RENEWAL LICENSING ADMINISTRATOR
Vicki Stevens began working with Supportive Insurance Services in 2010. She has worked in the insurance industry for over 29 years. Vicki is a Renewal Licensing Administrator and works on the Licensing Renewal Team.
Vicki is married and has 5 children and 8 grandchildren. She enjoys going to the movies & spending time with her family.