TQCSI - Key Persons


Ada Hsu

Job Titles:
  • Accountant

Ahmed Haggag

Job Titles:
  • Financial Controller
Ahmed is responsible for all financial matters of TQCSI (Egypt)

Akira Tashibu

Job Titles:
  • General Manager
Akira is trained as a quality and environmental management system auditor. He also has specific qualifications in food safety systems and electrical engineering. Akira is a capable manager with more than 25 years experience in the inspection and certification industry sector. Akira represents TQCSI interests in Japan.

Alex Liu

Job Titles:
  • General Manager
Alex is responsible for the overall running and growth of TQCSI (China). He is also a qualified Lead Auditor in QMS.

Alicia Bootes

Job Titles:
  • Scheduler
Alicia assists with audit scheduling and other administrative responsibilities.

Alicia Wimshurst

Job Titles:
  • Business Development Coordinator
Alicia assists the Growth & Marketing Manager with marketing, promotional activities and business development as well as being responsible for auditor coordination.

Ammar Safa

Job Titles:
  • Financial Controller
Ammar is responsible for all financial and contractual issues in TQCSI (Iraq).

Andrea Paparella

Job Titles:
  • Scheduler - Planning -

Angeline Lim

Job Titles:
  • Office Coordinator
Angeline provides admin support for TQCSI Singapore, including contract review, audit scheduling and invoicing.

Annie Kuo

Job Titles:
  • General Manager
Annie has a wealth knowledge and experience in certification operations. As GM of TQCSI (Taiwan), she is responsible for business strategy and all TQCSI operations in Taiwan.

Ariel Huang

Job Titles:
  • Administration Assistant
Jenny is responsible for scheduling audits and helps with office administration.

Arif Mahmud

Job Titles:
  • Office Coordinator
Mr. Arif is responsible for scheduling audits to coordinate with clients, auditors and technical experts. He is also responsible all other admin and accounts relevant activities.

Ava Liu

Job Titles:
  • Office Coordinator
Ava is responsible for liaising with Head Office, entering data into Nuts and coordinating certification approval.

Aya Sharbek

Job Titles:
  • Office Coordinator
Aya is responsible for the office administration of TQCSI (Syria) including translating documents and submitting reports to Head Office to ensure compliance with TQCSI rules and procedures. She is also responsible for business development of the office.

Batbaatar Dashzeveg

Oyuntugs Batbaatar Regional Director - mongolia@tqcsi.mn Oyuntugs is responsible for the management and business development of TQCSI operations in Mongolia. She is also a qualified Lead Auditor in QMS, EMS and SMS systems. She has also completed a master degree in safety and environment management.

Berry Boen

Job Titles:
  • Director
Berry is responsible for the management and growth of TQCSI Indonesia. He graduated with Bachelor of Science in Marketing and Master of Business Administration from Iowa State University. He also holds a Master of Law from Jayabaya University. He has over 20 years of experience in various industries and possesses extensive experience in ISO 9001, ISO 14001 and OHSAS 18001.

Betty Shao

Job Titles:
  • Scheduler
Betty is responsible for audit scheduling and entering audit information into Nuts.

Bill Kuo

Job Titles:
  • Sales
Bill Kuo is responsible for business development of TQCSI in Taiwan. He manages potential clients and handles client feedback.

Bolormaa Gankhuyag

Job Titles:
  • Partnership Manager
Bolormaa is responsible for client relationships, promotions and customer satisfaction management. She is a QMS and SMS Auditor.

Carol Zhang

Job Titles:
  • Operations Coordinator
Carol is responsible for translating TQCIS documents and policies, the operations managemnet of TQCSI (China), coordinator and processing auditor information and queries, and communicating with Head Office.

Carolin Arndt

Job Titles:
  • Certification Officer
  • Member of the Certification Approval Panel
Carolin is a member of the Certification Approval Panel and Auditor Evaluation Panel, a Lead Auditor for ISO 9001, ISO 45001, ISO 22000, FSSC 22000, HACCP and jobactive. Carolin is also TQCSI's Lead for FSMS.

Cha Jeong Hyeon

Job Titles:
  • Head
  • Audit

Chan-Gyun Kim

Job Titles:
  • Manager
  • Quality and Environmental Lead Auditor
Chan-Gyun Kim is an experienced quality and environmental lead auditor who coordinates all certifications for the office.

Cheng Ying Nung

Job Titles:
  • General Manager
Cheng is responsible for the TQCSI operations in Singapore. He is a qualified QMS, EMS and SMS Lead Auditor.

Choi Hye Rin

Job Titles:
  • Certification Management Team Leader
Choi Hye Rin manages audit planning for TQCSI (Korea)

Chriesti Prikahesti

Esti coordinates all administration matters for TQCSI Indonesia including audits and financial matters. She graduated with a Bachelor of Applied Science in Hotel Management from Trisakti Institute of Tourism.

Christine MacDonald

Job Titles:
  • Growth and Marketing Manager
Christine is responsible for marketing and promotional activities, and business development for TQCSI & TQCSI-Yaran.

Cindy Zhang

Job Titles:
  • Accounts
Cindy is responsible for the coordination of accounts.

Craig Bates - Managing Director, President

Job Titles:
  • Managing Director
  • President
Craig enjoyed a distinguished career in the Royal Australian Navy before establishing TQCSI in the early 90's. He is recognised as a leading expert in management systems, and is responsible for the strategic direction and overall success of TQCSI. He is a member of the Certification Approval Panel and Auditor Evaluation Panel, a Senior Lead Auditor for ISO 9001, ISO 14001, ISO 45001, ISO 22000, HACCP and QHSE. Craig manages the development of all new certification programs.

Daiki Saito

Job Titles:
  • Scheduler & Coordinator -
Daiki is the scheduler and office corrdinator for TQCSI Japan.

Daniel Chiu

Job Titles:
  • Senior Regional Office Coordinator
Daniel coordinates certification and auditor approvals for TQCSI (China), and training for new Regional Offices. Daniel also manages communication with ANAB and is responsible for the administration of the AQMS Program (AS 9100 Series Standards).

Demi Dai

Job Titles:
  • Human Resources
Demi is responsible for TQCSI (China)'s recruitment and the checking, delivering and reporting of ceritification information onto CNCA.

Do Thi Huong

Job Titles:
  • Accountant

Elijah Skorup

Job Titles:
  • Regional Office Coordinator
Elijah coordinates certification and auditor approvals for Regional Offices including Japan, Korea, Taiwan and Vietnam. He is also responsible for coordinating Nuts changes, certification and accreditation data, and resolving IT problems at Head Office.

Eloisa Makris

Job Titles:
  • Regional Office Coordinator
Ekas assists the Managing Director and Accreditation Manager with the administration of daily operations and special projects. Ekas also manages communication between management and JAS-ANZ, and is responsible for the administration of the FSSC 22000 Program.

Emilee Freer

Job Titles:
  • Scheduler - Projects -
Emilee assists with audit scheduling and other administrative responsibilities.

Faraz M Seyed

Job Titles:
  • Office Manager
Faraz is an IT professional responsible for corporate IT infrastructure, office administration and the planning and scheduling of audits.

Fiona Liang

Job Titles:
  • Document Controller
Fiona is responsible fo rreceiving, checking and uploading of audit reports into Nuts, communicating and addressing issues related to audit reports, and reporting audit plans onto CNCA.

Hayder Safaa

Job Titles:
  • Business Development Manager
Hayder has 11 years' experience in the food and beverage industry working as the quality assurance engineer for Coca Cola Iraq. He is also experienced in implementing management systems and auditing for quality, environmental, safety and food safety management systems, FSSC and GMP.

Hossein Yarjani

Job Titles:
  • Operations Manager
Hossein is responsible for coordinating the daily operational activities of TQCSI in Iran, including audit scheduling and auditor allocation. He is a civil engineer with auditing experience in the mining and cement industries.

Hyun-Kyu Oh

Job Titles:
  • Office Coordinator
Miss Oh is a university graduate in management and coordinates all auditing requirements for the office. Miss Oh ensures the office fully complies with TQCSI and JAS-ANZ procedures.

Islam Ghorib

Job Titles:
  • Marketing Manager
Islam is responsible for marketing activities of TQCSI (Egypt)

Jemma Hadley

Job Titles:
  • Scheduler - Operations -

Jenna Lee

Job Titles:
  • Office Manager
Jenna coordinates all administration for TQCSI and TQCSI-Yaran, including communicating with clients, distribution of audit reports and certificates.

Jenny Chien

Job Titles:
  • Administration Assistant
Jenny is responsible for scheduling audits and helps with office administration.

Ji-Hyun Kim

Job Titles:
  • General Manager
Ji-Hyun Kim coordinates TQCSI from our Incheon office in South Korea. Mr Kim has 30 years experience in ISO 9001 and ISO 14001 and has helped more than 800 companies.

Joe Chang

Job Titles:
  • Auditor
Joe Chang has worked with TQCSI (Taiwan) since 2018. He is responsible for monitoring auditor performance and competency requirements for TQCSI (Taiwan).

Joe Wang

Job Titles:
  • Operation Manager
Joe is responsible for management of internal audits, witness assessments and document control. He also does preliminary reviews of auditor applications and professional code justifications.

Kamal Kayal

Job Titles:
  • Business Development Manager
Kamal is responsible for the growth of TQCSI (Egypt) operation in Syria. Kamal has a BSC in informatics and is MBA certified.

Lin Li

Job Titles:
  • Office Manager
Lin Li is responsible for the management of the TQCSI (China) office and conducts Contract Reviews.

Lydia Li

Job Titles:
  • Data Reviewer

Mahboub Davari

Job Titles:
  • General Manager
Mr. Davari is responsible for TQCSI operations in Iran and is a qualified QMS, EMS and OHS Lead Auditor.

Maxim Aljabr - President

Job Titles:
  • General Manager
  • President
Maxim, the President of TQCSI (Syria) is responsible for all operations in Syria and Lebanon. He graduated with Mathematical Statistics and is a certified trainer in quality management and food safety systems. He is also qualified as a Lead Auditor in QMS, EMS and FSMS.

Michael Peng

Job Titles:
  • Marketing Manager

Mohamed Haggag

Job Titles:
  • General Manager
Mohamed Haggag is responsible for the management and business development of TQCSI operations in Iraq, and the effective functioning of the Iraq Office Mohamed is responsible for all operations in TQCSI (Egypt)

Mohamed Noor Sany - Managing Director

Job Titles:
  • Managing Director
Sany graduated with a Bachelor of Science (Hons) in Structural Engineering from University of Sussex, United Kingdom. He also possesses a Diploma in Safety from RoSPA, Birmingham, UK. Sany is also a trained and accredited UK HSE Auditor, a certified (Malaysian) Safety and Health Officer, and industry-trained in Risk Management. Sany served Shell Group of Companies for over 20 years before venturing into safety advisory and training. He is currently our Group Managing Director.

Moo Sung Lee


Mr Kunio Tobata

Job Titles:
  • General Manager
Mr Kunio Tobata is responsible for the overall operations of TQCSI (OCO). He is a qualified Lead Auditor in HACCP and ISO Standards 9001, 14001, 22000..

Mr Suman Baidya

Job Titles:
  • General Manager
Mr Suman Baidya is responsible for TQCSI operations in Bangladesh. He is responsible for leading the certification and marketing department and arranging training on different Management Systems Standards. Mr Baidya is a qualified Lead Auditor in QMS & EMS and has 9 years' experience in Management Systems Auditing.

Mrs Gulzhan Turdaliyeva - Managing Director

Job Titles:
  • Managing Director
Mrs. Gulzhan Turdaliyeva has more than 10 years experience in QMS, EMS and OH&S. She is a qualified Lead Auditor in Management Systems. Gulzhan is responsible for coordinating the daily operational activities of TQCSI in Kazakhstan and neighboring countries. She is also in charge of training activities.

Ms Roshani Perera

Job Titles:
  • General Manager
Ms Roshani Perera is responsible for the overall operation of TQCSI (Sri Lanka). She is a qualified Lead Auditor in QMS, EMS and SMS with more than 15 years of auditing experience. Roshani also holds a MBA and is passionate about management system certification.

Ms. Ayumi Akashi

Job Titles:
  • Office Administrator
Ms. Ayumi Akashi is responsible for translation duties and administration of the certification process.

Ms. Dinara Ravelu

Job Titles:
  • Business Development Manager
Ms. Dinara Ravelu is responsible for business development of TQCSI in Kazakhstan and neighboring countries.

Mustafa Seyed

Job Titles:
  • General Manager
Mustafa is responsible for the overall management and growth of TQCSI (Kuwait) in Kuwait and KSA. A business graduate, experienced marketer and qualified Lead Auditor for ISO 9001, ISO 14001, ISO 45001 and ISO 22000. Mustafa has over 30 years of experience in managing sales and marketing activities form retail to corporate environment for products like German automobiles, cellular phones, Kodak photographic products, business machines, marketing services, restaurant management as well as quality management systems and standards.

Nguyen Thi Ngan

Job Titles:
  • Office Coordinator
Miss Ngan is responsible for coordinating the daily operational activities of TQCSI in Vietnam. She ensures the office fully complies with TQCSI and JAS-ANZ procedures.

Otunbayar Batbaatar

Job Titles:
  • Accountant

Oyuntugs Batbaatar

Job Titles:
  • Regional Director

Pham Thang Loi

Job Titles:
  • General Manager
Mr Loi is responsible for all TQCSI operations in Vietnam.

Poziah Talib

Job Titles:
  • Office Coordinator

Remonda Sweis

Job Titles:
  • General Manager
Remonda is responsible for coordinating daily operational activities of TQCSI in Jordan. She is responsible for compliance with TQCSI and JAS-ANZ procedures and expanding TQCSI operations in Jordan.

Rick Callaghan

Job Titles:
  • General Manager
Rick is responsible for the strategic direction of TQCSI (Yaran). He is an Aboriginal man and was a Senior Manager at KPMG prior to becoming a Director of his own consulting business (Yaran Business Services) in 2000. Rick's work in recent years has involved working with Indigenous corporations, Commonwealth, State and Local government agencies and major resource houses around Australia.

Samah Badra

Job Titles:
  • Business Development Administrator
Samah is responsible for the business development activities of TQCSI (Egypt) in Syria.

Saqib Mansoor Ahamed

Job Titles:
  • Business Development Manager, KSA -
  • Lead Auditor
Saqib, a qualified lead auditor, and HR professional. He is responsible for managing TQCSI clients in KSA and coordinating the auditing and certification processes.

Sean Bates - Managing Director

Job Titles:
  • Managing Director
  • Accreditation Manager
Sean is responsible for the management of the certification approval process and maintaining JAS-ANZ accreditation. He is a member of the Certification Approval Panel and Auditor Evaluation Panel, an Aerospace Experienced Auditor for AS 9100, 9110 and 9120, as well as a Lead Auditor for ISO 9001, ISO 14001, ISO 45001 and the QHSE Code, and TQCSI's Lead for QMS, EMS & OHS. Sean is responsible for the strategic direction, as well as the operational management and development of TQCSI (Australia) and TQCSI-Yaran.

Shahidul Islam - CEO

Job Titles:
  • CEO
Md. Shahidul Islam is responsible for the overall management and growth of TQCSI Bangladesh. He is a qualified Lead Auditor in QMS and has more than 20 years' experience in the relevant field.

Shatha Tarawneh

Job Titles:
  • Certification Manager
Shatha is responsible for management of TQCSI documentation, management of TQCSI correspondence, planning and preparations of audits. Shatha is also a Lead Auditor in FSMS and QMS.

Shelley Jheng

Job Titles:
  • Team Leader
  • Certification Manager
Shelley Jheng is the Taiwan Office Team Leader, responsible for KPI monitoring and tracking actions. She is also responsible for arranging audit schedules, sending audit documents to auditors and office administration.

Shuta Uogata


Sima Bahadori

Job Titles:
  • Lead
Sima is a qualified QMS, EMS and OHS Lead Auditor working for TQCSI (Iran).

Siriluk Chanchai

Job Titles:
  • Office Coordinator
Siriluk coordinates all correspondence, invoicing and maintenance of audit records, and auditing activities.

Song Xiufen

Job Titles:
  • Technical Manager
Song Xiufen is responsible for the management of Contract Reviews and audit activities of TQCSI (China)

Sonia Yarjani

Job Titles:
  • Marketing Manager
Sonia is responsible for devleoping, implementing and executing strategic marketing plans for TQCSI (Iran).

Stela Tomova - Managing Director

Job Titles:
  • Managing Director
Stela is responsible for the entity, market growth and operations in north America, USA. Through her experience as a consultant, Stela identified the need for a certification body that offers, both organizations and auditors, significantly higher satisfaction in the US market. TQCSI (USA) is the realization of her vision. Her focus on building a long lasting, prosperous and triumphant partnership with TQCS International (TQCSI), which is regarded as the most professional certification body in the world, will ensure her vision to add value to organizations' business strengths, success and, more importantly, the value they bring to their customers.

Susan Boen

Job Titles:
  • Vice President of Operations -
Susan is in charge of receiving inquiries from potential clients, coordinating, and scheduling audits for clients of TQCSI Indonesia. She also acts as a liaison between TQCSI Indonesia and Head Office to ensure daily operations is done in accordance with TQCSI requirements. She graduated with Bachelor of Science in Marketing from Arizona State University and attained her MBA from University of Portland.

Susan Tan

Job Titles:
  • Certification Manager
Susan coordinates all TQCSI activities in our Singapore office. She is responsible for client liaison, audit scheduling, compliance with TQCSI procedures, coordination with Head Office and accounts management. Susan is also a Lead Auditor.

Svetlana Scordo

Job Titles:
  • Social Media Advisor
Svetlana assists with social media marketing in the USA. She has impressive experience in both marketing and Quality Management and uses it for promoting TQCSI in the US market.

Tamara Shaheen

Job Titles:
  • Operations Manager
Tamara is responsible for the preparation of audit reports and correspondence with clients. She is also responsible for planning and scheduling of audits. Tamara is a Lead Auditor in FSMS, QMS and EMS.

Taylah Wurfel

Job Titles:
  • Office Assistant / Audit Coordination -
Taylah assists the ofifce manager with administration for TQCSI and TQCSI-Yaran, including distribution of audit reports and certificates and other administrative responsibilities. Taylah also assists the Business Development Coordinator in maintaining our auditor pool.

Thipawan Inthanee

Job Titles:
  • Assistant Manager - Operations
Yuvadee Halidsadeekul Office General Manager and Financial Administrator - yuvaphols.tqcsasia@gmail.com Yuvadee has more than 15 years experience in the medical laboratory service and, with a degree in Business Administration, she has significant experiences in business management. Yuvadee manages TQCSI's network in Thailand and coordinates all operations of the office. Thipawan is our Assistant Manager who coordinates all audit operations, scheduling, and audit reports. She is also a QMS and HACCP Auditor. She is responsible for filing and maintaining client information.

Tracey Wellings

Job Titles:
  • Office Assistant
  • Office Manager With Administration
Tracey assists the Office Manager with administration for TQCSI and TQCSI-Yaran, including distribution of audit reports and certificates and other administrative responsibilities.

Tracy Niu

Job Titles:
  • Financial Manager
Tracy is responsible for all financial matters of TQCSI (China).

Tugssaikhan Dorjkhuu

Oyuntugs Batbaatar Regional Director - mongolia@tqcsi.mn Oyuntugs is responsible for the management and business development of TQCSI operations in Mongolia. She is also a qualified Lead Auditor in QMS, EMS and SMS systems. She has also completed a master degree in safety and environment management.

Zaid Akram

Job Titles:
  • Operations Manager
Zaid is responsible for managing TQCSI Client in Iraq and coordinating the auditing & Certifications processes.