VOC SYSTEMS

In today ™s highly competitive and increasingly socially connected travel market, actionable customer feedback is critical to the success of any hotel. Unfortunately, most traditional guest feedback methods don't deliver relevant, actionable information fast enough to be highly effective. Hoteliers looking to gain a competitive edge now have a solution to "hardwire" the voice of the customer directly into the daily activities of their operation. Voice of the Customer (VOC) Systems ™ ExpressWay " service fills the void left by traditional tools for understanding details of the guest experience now, while guests are on property... In an era of increased competition, reduced staff and minimal operating budgets for hotels, the ability to provide outstanding service plays an even larger role as the strongest pillar upon which to build sustainable growth and higher profits. VOC Systems provides hotelierswith a competitive advantage based on outstanding service by "hardwiring" the voice of..

Also known as: VOC Systems, Inc.

Primary location: Atlanta United States