BACAL & ASSOCIATES

Bacal & Associates is a "no-frills" training and consulting and keynote speaker company offering services related to performance management and appraisal, dealing with difficult customers, presenting to difficult groups and other communication and team related issues... Bacal & Associates was founded in 1992. Since then Robert has trained thousands of employees to deal with angry, hostile, abusive and potentially violent customers. He has authored over 20 books on various subjects, many published by McGraw-Hill.

Primary location: Casselman Canada