AMERICAN CERAMICS - Key Persons

Pat Conner, President and CEO of American Ceramic Supply, has been involved in ceramics for over 70 years. Starting out as a potter, Mrs. Conner's education in geology, art and ceramics means she learned ‘from the dirt' up. Manufacturers in the industry often consult with her concerning firing and technical support. Her knowledge and understanding of the science side of the fired arts world, along with her art background and business experience, help make American Ceramic Supply Company one of the best suppliers in the industry -both from a manufacturer and customer standpoint. In the 70's, distributors around the country were still doing business the "old" way - product was chosen over the counter and shop owners pulled the glazes from behind the checkout area. Ceramic molds were stacked from the floor to the ceilings. If you wanted a mold, it was very much like a scavenger hunt and the mold had to be opened to even see what it was. Massive amounts of store square footage were dedicated to mixing slip, pouring molds, cleaning greenware. When Mrs. Conner moved the business to Ludelle Street, she began incorporating some very innovative ways of doing business, which today have become industry standards. By designing a store with self service for glazes, molds tagged/labeled/sorted by category and stocking pre-made slip; this freed the staff to focus on more important matters - customer service and education.

Rachel Wilson

Job Titles:

American Ceramic Supply Staff Member
Executive Administrative Assistant, School Liason

Tracy Salyers

Job Titles:

American Ceramic Supply Staff Member
Customer Service & Sales

Tricia Patterson

Job Titles:

American Ceramic Supply Staff Member
Marketing, Graphics

Vanessa Hyndman

Job Titles:

American Ceramic Supply Staff Member
Customer Service & Sales