CALL CENTRE KNOW HOW

I have created the products on Call Centre Know How to help call centre agents perform at their best... I have worked as a call centre sales and customer service agent, team manager, call centre supervisor and trainer, contact centre manager, customer experience manager, and contact centre management consultant. I have also done workforce management, taught call centre classes, managed various call centre IT projects and worked in call centres of all sizes, in-house and outsourced... About Alison Mathiebe, the creator of the products on Call Centre Know How. Why Alison Mathiebe has created products for call centre agent training. About Alison Mathiebe, the creator of the products on Call Centre Know How. Why Alison Mathiebe has created products for call centre agent training.