ESSENTIAL SKILLS - Key Persons


Alisha Vicary

Job Titles:
  • Training Manager
I have been with ESTR for over 7 years, working in many different roles from Reception to Management. I am passionate about this organisation as I love seeing the difference we make by supporting people to achieve their goals.

Cathy Burgess

Job Titles:
  • Trainer and Assessor
I have been an RN since 1987 for most of that time I worked at Stockton Centre (Large Residential for People with Intellectual Disabilities. In 2019 I started to work casually for Cerebral Palsy Alliance & continue in that role. I have worked as a Trainer since 2009 for different organisations. I enjoy meeting new students & watching them develop new skills.

Courtney Lamb

Job Titles:
  • Trainer and Assessor
I began working in the aged care sector as a trainee in 2007 and completed my Bachelor of Nursing in 2013. As an Registered Nurse I have worked predominantly in cardio-thoracic care, Aged care and Occupation Health. What I enjoy most about my role, is being an advocate for individuals in the health care system and educating individuals on how to ensure they are living their best lives. What inspires me: Knowing I have provided the next generation of care providers the information they need to provide safe and effective care to all members of society.

Danielle Bellamy

Job Titles:
  • Trainer and Assessor
I have lived and breathed Disabilities all my life, growing up with a father who had a disability, he was my inspiration to begin in the industry. I worked in many areas of the sector for over 17 years in a variety of roles from support worker to Managing a NDIS service, I have worked in high needs community work, behaviours, employment-based programs, day programs, Supported independent living, case management and service management. I also have a son with a disability so am navigating the NDIS world with him, I am very passionate about ensuring people with a disability receive the support they deserve.

Dee Cooke

Job Titles:
  • Associate Director / Strategic Partnerships Manager
Over the years I have had the fortunate ability to have a diverse career where I have been able to progress and advance in many roles starting in hospitality to managing a Hotel/Resort to a Regional liaison Manager for Employment Plus to being a manager for a large 142 Bed aged care facility to a Senior manager here at Essential Skills.

Helen Barnett

Job Titles:
  • Trainer and Assessor
As an experienced Registered Nurse and trainer and assessor I have worked in a number of areas throughout the community sector providing well being and support to those in need. I enjoy all aspects of my nursing and training career and love my daily interactions with both client and student.

Helen Gayner

Job Titles:
  • Trainer and Assessor
My nursing journey began in the late 70's as a care staff member at a Newcastle Nursing Home, with no training required back then! This sparked my interest in caring for others. In 1980, with a baby and 2 little boys, I decided to enrol to do a nursing degree in Disabilities. I worked at the centre for 16 years becoming a CNS in behaviour management, before switching to the aged care sector in 1996. I took up casual positions in 3 different nursing homes, one of them being St Joseph's. I soon felt a connection with St Josephs and it became my passion. For 6 years, I worked as an RN there and as the Infection Control Coordinator. Later, I became the third in charge as the home was too big for one deputy DON. I then moved on to manage a hostel for 3 years, followed by 3 years as the operations manager overseeing 9 aged care sites for CatholicCare. In 2008, I came back to St Josephs as a temporary Facility Manager after the previous manager resigned. But St Joseph's pulled at my heart strings, and I stayed for over 14 years as the manager. For many years, during my time at St Joseph's, part of my role was to train staff in many areas, this I enjoyed immensely. In 2022 I decided that it was time to resign from the management role. It was one of the hardest decisions I've made but also the best one for me.

Joel Robinson

Job Titles:
  • Trainer and Assessor
My training experience started in 2009 as an Ambulance Attendant and then a Clinical Instructor in the private Ambulance sector in Victoria. I also worked on the Racing Victoria medical team. I then transitioned into training First Aid and Child Care First Aid. During this time, I started Disability First Aid (Pty ltd). We researched and developed 10735NAT-Course in Disability First Aid which is now a nationally recognised course. Starting in 2021 I spent 14 months working for the Cerebral Palsy Alliance as a support worker. Then started work with Essential skills as a trainer/assessor.

Julie Fletcher

Job Titles:
  • Director
I started Essential Skills Training & Recruitment in 2010 passionate about providing the best quality training that we could offer students and employers. Being a Registered Nurse with experience in both acute settings and residential care, mainly in education and management roles. I worked in group homes for clients with mental illness and went on to be the CEO of the Hunter Women's Centre, where I learnt so much about the diverse community services sector. I know the importance of having staff with quality skills and experiences. What inspires me is the knowledge that what we do supports people in multiple ways, we change lives for the better. An individual finding a career or a career pathway and helping employers to meet their needs is a major highlight of what we do, but most of all, I believe we affect thousands of people's lives for the better, due to the services they receive from our prior students.

Karen Gwillam

Job Titles:
  • Trainer and Assessor
I began working in this sector as an AIN in 1993. Several years later I became an EEN in 2007 then completed my Bachelor of Nursing in 2013. Throughout those years I worked predominantly in Aged Care and have a passion for Palliative Care, Dementia Care and Wound Management. What I enjoy most in that role is being able to support individuals wellbeing through using person-centered approach; the interactions with families and supporting them through end-of-life care with their loved ones.

Kate Palmer

Job Titles:
  • Administration Manager
With a background in Finance and having many spent years in administrative roles, Kate is highly experienced, efficient and professional in all her dealings with staff and our external stakeholders.

Kim Kay

Job Titles:
  • Trainer and Assessor
I have many years' experience working within the disability sector. Throughout my career, I have held roles including Trainer and Assessor, Learning and Development Officer and Learning and Development Manager. These experiences have fuelled my passion.

Kirsty Allan

Job Titles:
  • Operations Manager
As a qualified Registered Nurse I have worked in clinical positions, clinical education, Community care Coordinator, community dementia nurse & ACAT assessor as well as training for the past 10 years.

Kylie Ryan

Job Titles:
  • Finance
  • Operations Manager
I commenced my employment with ESTR in 2016 in an administration role. With their support, I have been able to follow my desired career path into accounting and payroll completing many qualifications to become their Financial Operations Manager. It is a wonderful opportunity and I am very grateful for their continued support. This is a job that I love and I work in a fantastic environment that makes coming into work every day rewarding. What inspires you? Working hard to achieve a desired goal/outcome. I love watching all the pieces come together.

Leisa Harrison - CEO

Job Titles:
  • Associate Director
  • CEO
I have been working in the Vocational Education and Training (VET) Industry for the past 10 years. My background is in Compliance and I have various management and Vocational Education and Training qualifications. I am a busy mum of 3 beautiful girls and I thoroughly enjoy my job and the team of wonderfully talented people I work with. I am inspired by the passionate and selfless people making a difference in the world today. What inspires You? …..The most rewarding part of our business is assisting people to realise their potential and gain employment in the community services industry. I believe that if you do well by others and help them succeed in life positive things will be drawn to you naturally.

Mark Addison

Job Titles:
  • Trainer and Assessor
I have been working with people in the human service sector for 35 years incorporating youth, family, disability, mental health sectors as both direct service provider and a leader. I'm passionate about enhancing the life's journey of people I encounter in my life's journey.

Michelle Worth

Job Titles:
  • Trainer and Assessor
My passion and chosen area of work is supporting people with disability and I have extensive experience in this field, working in large residential, community group homes, on a behaviour support team and various roles in management. I am very grateful to work with the many talented people at Essential Skills and to continue to provide training that meets the needs of the modern workforce.

Monique Van Dam

Job Titles:
  • Trainer and Assessor
I am an experienced RN with approximately 30 years experience. For 15 years, I worked in Emergency where my passion for education commenced. To follow this path, I became a qualified Trainer and Assessor and completed my Graduate Certificate in Clinical Nursing and Teaching. The last 12 years I have been a Nurse Educator in a variety of settings including the hospital sector, VET and the Aged Care sector.

Monique Wadwell

Job Titles:
  • Trainer and Assessor
I have worked in the disability sector for over 25 years, in a large residential facility, In the community and also training people with disabilities literacy and numeracy. What inspires you?…..Every day I am able support the students that attend our courses, to build on the life skills they have to open up opportunities and change their lives and the lives of the people they support, whether it be a career change or furthering their career in community services. Also learning from other trainers and the students we support.

Nicole Dawson

Job Titles:
  • Resource Developer
An experienced Registered Nurse with almost 30 years in the industry. My career includes working in and managing aged care facilities, wound consultancy and emergency nursing. I have worked as part of the Aged Services Emergency Team in Maitland Hospital. Currently, I'm working as a clinical educator and trainer and assessor in the VET sector. What inspires me: I am inspired by people who live their lives with purpose and without judgement of others.

Paul Kelman

Job Titles:
  • Trainer and Assessor
I have been a Team Leader in Disability for many years. In that role my duties included - providing residential support for individuals with disabilities; coordinate and organize clients daily activities including transport, medication and employment; responsible for administration duties including detailed daily reports; consult and liaise with clients' families and carers; manage household budgets; manage rosters and staff coordination.

Peta-Maree Kearns

Job Titles:
  • Trainer and Assessor
I began my Career in Disability as Support worker 14yrs ago completing my Traineeship as an AIN. Throughout the years I have learnt that I love being able to support people with a disability to live as independently in their own home, achieving their goals. I have also gained a passion helping people learn how to become great support workers and to be able to support people with Disabilities to continue to live independently in their own homes as well as accessing the community.

Rachael Alderton-Smith

Job Titles:
  • Trainer and Assessor
My career in Community services sector began in 2009 and the Disability sector in 2013, working with people living with complex health, psychosocial and social needs. Working within these sectors in a variety of roles has been awe inspiring, supporting people to reach their goals using person centred approach and working alongside the most compassionate, proactive people. I have learnt so much about life and the how much one person can make a difference to another to bring positive change however that looks like.

Rachelle Hodson

Job Titles:
  • Trainer and Assessor
I have worked in the Aged Care Industry for the past 14 years as a Care Worker, Coordinator and Care Educator.

Sara Leslie

Job Titles:
  • Resource Development Manager
  • Trainer
Sara has worked as a trainer & Assessor for 9 years and was formerly the Director of Leading Support Solutions in Brisbane.

Sarah Matthews

Job Titles:
  • Quality & Compliance Manager
I have been working in the Vocational Education and Training (VET) sector for the past 13 years in various administrative and compliance management roles.

Scott Bozza

Job Titles:
  • Trainer and Assessor ( EEN )
I started my career as an AIN in 2006 whilst working in an aged care facility. I than continued and completed my diploma of nursing and graduated in 2010. From 2010 I commenced working in the private and public hospital sectors across all areas. I have a passion for education and decided to complete my training and assessment certificate in 2010 followed by my Bachelor of Health, Ageing and Community services. Over these years of nursing and training I get great enjoy in helping people achieve their set goals and aspirations.

Sharon Mestern

Job Titles:
  • Trainer and Assessor
I have always been passionate about health and particularly complex health such as dual diagnosis. I have worked in disability and mental health, drug and alcohol and mental health. I am passionate about trauma informed care and spent many years studying sociological and psychological interventions. I worked for many years with adults who had complex trauma histories. I worked as Chief Clinical Officer for Odyssey House Sydney where I led teams that built programs and systems for adults and their children. I have really enjoyed working with the families and seeing them achieve remarkable outcomes.

Sonia Sims

Job Titles:
  • Trainer and Assessor
I have worked in the aged care industry for approximately 10 years. I had a terminally ill mother and wanted to be well prepared for when it was time to care for her so I went and studied Certificate III in Aged Care & Home and Community Care. I have a vast amount of experience in residential facilities and home and community care working as a team leader & physio aide. I also have experience in kitchen, laundry and cleaning operations.

Tahlea Hayward

In 2004 I completed my Diploma in Community Services (Welfare) since completing this I have been working in the community services industry for the past 15+ years. I have worked in children, youth, disabilities, community and more recently the aged care industry. This prompted me to complete my Certificate III and Certificate IV in Ageing. No matter what role I have held from direct support to service coordination I have found my passion in supporting individuals to achieve their goals and work towards new interests and watch them achieve. What inspires me: Watching and empowering individuals to reach their goals and create new ones If I wasn't a trainer I would be…..An aged care worker (still am)

Tania Hardy

Job Titles:
  • Trainer and Assessor
I've been working in the Aged Care sector now for 20 years. During that time I worked in Nursing homes, Community home care with a specific interest in Dementia, Palliative and Mental Health Nursing. I moved into teaching in 2019 where I am passionate in being to able to give back to community by helping shape the next generation of workers.

Tess Ryan

Job Titles:
  • Trainer and Assessor
I commenced working in the disability sector in 2005 after completing a Bachelor of Social Work at Newcastle University. I have experience as a support worker, case manager, team leader and support coordinator. In 2021 I became a qualified Mental Health First Aid trainer, and have also worked as a foster care trainer and assessor. I am passionate about diversity, inclusion and prioritising the voices of the people we support. Everyone has the right to be heard, to take up space in communities and to be celebrated for their uniqueness.

Tim Crawford

Job Titles:
  • Trainer and Assessor
I have been an RN since 1995 and focused mainly on Acute Cardiology. Working with knowledgeable and enthusiastic mentors demonstrated the importance of sharing information for self and team growth. For the past few years, I have focused on medication administration education and the importance of client safety in public health and Aged Care.