IMPACT ACHIEVEMENT - Key Persons
Julie White, Ph.D. provides skills and techniques that audiences can put to work immediately -- in their professional and personal lives. Her warm, enthusiastic style, use of humor and stories, engage and excite her audiences. Julie is a particularly entertaining speaker -- it's not that she simply tells jokes or takes her information lightly -- it's because people see themselves in her message.
Julie is author of five best-selling audio and video programs, including the national best-seller, Image and Self Projection, The Psychology of Self Esteem, and her recently released book, People Leave Managers…Not Organizations. Dr. White is an internationally recognized expert in management and leadership development, communications, change management, and service quality improvement.
Her training programs have been translated into multiple languages, with over 200,000 people nationally and internationally engaging in her dynamic approach to improving human performance at all levels of the organization. Her client list is extensive and includes Western Health Advantage, The Boeing Co, Farmers Insurance, KPMG, National Institute of Standards and Technology, Rushforth Taylor Construction, Tri State Hospital Association, Nucor, HouseValues, Countrywide, National Institutes of Health, and The Kroger Co.
Dr. Julie White has been a recognized international speaker, seminar leader, consultant, professor and author for more that two decades. The former director of the Institute of Management at Old Dominion University, Julie is also the author of five of the best-selling audio and video programs in the US, including the national best seller, Image and Self Projection, The Psychology of Self Esteem, and the soon to be released book People Leave Managers, Not Organizations™. Julie provides skills and techniques that audiences can put to work immediately in their professional and personal lives. Her articles and training programs have been translated into many languages and distributed all over the world. Julie's areas of expertise are leadership and management development, problem-solving communication skills, and customer loyalty. Over 200,000 people, nationally and internationally have profited from Julie's unique style of capturing her participants with story-based, emotionally engaging activities.
Dr. White has been a recognized international speaker, seminar leader, consultant, professor and author for more than two decades.
Lee has a unique mix of credentials that help organizations achieve tangible results. During his 30+ year career Lee has been a successful sales and marketing leader, and a recognized leader in the training industry. Holding key executive positions at Xerox Corporation, Apple Computer, Novell, and others, Lee was an early pioneer of eLearning and created one of the first integrated, corporate universities. In a published article in 1999, Lee coined the term "blended learning" which has become widely accepted as an optimum model for learning effectiveness.
Holding a Masters Degree in Instructional Design he has, throughout his career, been recognized for his innovative approaches, on-time/on-budget performance, and a focus on bottom-line business results.
His 30+ year career has given Lee a unique mix of credentials that help organizations achieve tangible results.
Job Titles:
- Senior Managing Partner
- Expert
Rick Tate is an internationally recognized expert on leadership and management development, performance management, and customer loyalty strategies. His results oriented approach impacts individuals at all levels of the organization, from Executives, middle managers, supervisors, to front line manufacturing and call center employees. For over 20 years, Rick has been consulting, speaking, training, writing, and developing state of the art concepts that challenge people's mind-sets and develop new ways of thinking. His expertise is backed by over 12 years of successful line management experience. Rick is a faculty member for the Institute of Management Studies and has been on the faculty of many institutes of higher learning.
Rick has authored many books, articles, and training programs including the best selling Leadership and the Customer Revolution™, the recently released People Leave Managers…Not Organizations, and other notables like Legendary Service™, World Class Customer Service™, and The Service Pro.™ His acclaimed training programs have been translated into a dozen languages and distributed all over the world.
Rick is a captivating and motivating speaker whose use of stories, examples, anecdotes and metaphors provides a unique learning experience for audiences. He speaks to thousands of people a year, from groups of senior executives to hundreds of front line employees. His client list is extensive and reads like a "who's who" of business. It includes such notable organizations as Disney, The Kroger Co, The Boeing Co, Coca Cola, Countrywide, Farmers Insurance, Johnson & Johnson, Motorola, American Honda, Nucor, Brinker, Xerox, IBM, Perrier, Norwest, Publix, Manpower, Bank-One, Pac-Bell, and J.C. Penney and multiple Federal/State/Local Agencies, including the National Park Service.
Rick holds graduate degrees from the University of San Francisco and California American University.™
Rick Tate is an internationally recognized expert on service quality, leadership development and organizational excellence. Rick is a founding faculty member of the Center for Innovative Leadership, and a faculty member for the Institute of Management Studies. For over 20 years, Rick has been consulting, speaking, training, writing and developing state of the art concepts that challenge people's mind-sets and develop new ways of thinking. His expertise is backed by over 12 years of successful line management experience. Ken Blanchard, the "One Minute Manager" has proclaimed Rick to be one of the best story tellers and trainers in the world. Rick has authored many books, articles and training programs including the best seller, Leadership and the Customer Revolution™, Legendary Service™ Frontline Service™ World Class Customer Service™ and the soon to be published, People Leave Managers, Not Organizations™. His acclaimed training programs have been translated into over eleven languages and distributed all over the world.