MIKE ENG

I manage high-performing teams and do user experience design and user research. I help organizations create products that solve complex problems and positively impact society. Providence, RI is my home... I help define business objectives and user goals. I then design and iterate at various levels of fidelity. I deliver functional, interaction, visual, and content specifications to developers and work with them to evaluate and ensure success along the way... I employ various methods such as contextual interviews, card sorting, tree testing, usability testing, and focus groups to form a baseline understanding of users and inform specific initiatives with user knowledge. I identify opportunities to improve user adoption and engagement and reduce risk in product decisions by evaluating hypotheses early.