MORROW INSURANCE AGENCY - Key Persons


Amanda LaPaglia

Job Titles:
  • Commercial Risk Consultant

Amy Tayler

Job Titles:
  • Account Manager

Blair Ashe

Job Titles:
  • Account Executive

Brett Shaffer - VP

Job Titles:
  • Vice President
Brett Shaffer received his undergraduate degrees in Business & Economics from NC State. He obtained his Certified Insurance Counselor Designation (CIC) in 2011. Brett currently serves as board member for the First United Methodist Church and Boys & Girls Club of Henderson Co. Brett was also a past board member and president of Housing Assistance Corporation. Brett has been with Morrow Insurance since 2005 and became the agency's president in 2016.

Brian Reep - VP

Job Titles:
  • Vice President

Carey Hudson

Job Titles:
  • Account Executive

Charlene Allison

Job Titles:
  • Account Executive

Crystal Ingle

Job Titles:
  • Account Executive

Dan Mays - Chief Risk Officer

Job Titles:
  • Director of Risk Management
Dan serves as Director of Risk Management for Morrow Insurance Agency. He focuses on providing consultative safety services and training for our clients with a healthy dose of common sense.

Donna Fiehler

Job Titles:
  • Customer Service Representative
  • Receptionist

Eddie Morse

Job Titles:
  • Commercial Risk Consultant

Emily Robinson

Job Titles:
  • Commercial Risk Consultant

Ethan Blackwelder

Job Titles:
  • Commercial Risk Consultant

Jennie Reed

Job Titles:
  • Account Manager

Jennifer Brodak

Job Titles:
  • Account Manager / Commercial

Jennifer Gordon

Job Titles:
  • Account Manager

Jessica Crain


Jim Patterson - COO

Job Titles:
  • Chief Operating Officer

Jon Cunningham

Job Titles:
  • Account Executive

Katelyn Herndon

Job Titles:
  • Account Manager / Commercial

Kyle Jeffries

Job Titles:
  • Commercial Risk Consultant

Laurel Humes

Job Titles:
  • Accounting and Finance

Liz Taylor - VP

Job Titles:
  • Vice President

Marsh Dark - CEO, President

Job Titles:
  • CEO
  • President
Marsh Dark received his undergraduate degree from UNC-Chapel Hill, holds a Master's degree in insurance from Georgia State University and also holds a Chartered Property & Casualty Underwriter (CPCU) designation. Marsh is past president of both the Marion Rotary Club and of the McDowell Chamber of Commerce. He has served as chair-person for The McDowell Hospital board of directors and was a volunteer fire fighter of 20 years for the Marion Fire Department. Currently, Marsh is serving on the boards of The McDowell Community Endowment and for McDowell Technical College Foundation. He is a third generation insurance agent who began his career in the industry in 1980.

Mary Warren

Job Titles:
  • Account Manager / Commercial

Memory Ammons

Job Titles:
  • Account Executive

Michelle Jackson

Job Titles:
  • Personal Lines Manager

Michelle Stills

Job Titles:
  • Controller

Rhonda Marshall

Job Titles:
  • Account Executive

Sarah Wilkins CRIS

Job Titles:
  • Account Manager / Commercial

Stephanie Kelly

Job Titles:
  • Account Executive

Terry Robinson - EVP

Job Titles:
  • Executive Vice President
Terry Robinson's background includes audio & video production, compact disc manufacturing, summer camp administration and information technology. Terry is a graduate of Brevard College and UNC-Asheville. Terry began providing IT support to Morrow Insurance on an ad-hoc basis after teaching several Morrow employees in computer classes at the local community college. Terry currently manages the agency's technology and works with clients on their cyber risk needs.

Tyler Wilson

Job Titles:
  • Account Manager / Commercial

Will Hendricks - VP

Job Titles:
  • Vice President
Will Hendricks provides insurance and risk management services to camps and conference centers. Will received his undergraduate degree in Insurance & Risk Management from Appalachian State University and obtained his Certified Insurance Counselor Designation (CIC) in 2007. Will currently serves as board member and past chair for the Camplify non-profit program. Will was also the past chair and 7 term board member for the United Way of Henderson Co.