WEST GENERAL - Key Persons


Beau Knapp

Job Titles:
  • Sales Rep

Christina Graves

Job Titles:
  • General Manager
Christina, our General Manager, works to make sure everyone knows all about the newest products and trends in acoustics and architectural finishes. She has a degree in Business Administration and past experience with graphic design and marketing. Christina and her husband love to travel and see places all around the world. These days, her life is filled with chasing after her two sons, hiking and baking. Beau is the manufacturer's representative who started in 2014. After a brief time away, he rejoined the team in 2021. Visiting with vendors and clients he offers both in person and virtual product education and consulting. When not working he enjoys cars and automotive sports.

Edward Basanese

Job Titles:
  • SENIOR DESIGNER
Ed recently celebrated his 30th year with West General, bringing the knowledge gained from his BS in International Economics from Georgetown University into the business world of finance, environmental, and export projects. Ed was previously involved in purchasing and facilities management in the Silicon Valley electronics industry. Ed likes hiking and spending time with his family.

Kim Pfahnl

Job Titles:
  • Account Manager
  • Office Manager
As Office Manager, Kim came to West General in 2012 with the goal of making the company run at its most efficient while providing excellent customer service. Kim received her BA in Theatre Arts, and her earlier career was spent in design, both theatre design and graphic design. She spends her non-work hours in advocacy and support of the arts.

Sharon Sullivan - President

Job Titles:
  • President
Building on her parent's legacy of providing individualized attention and expert customer service, Sharon has been at West General for over 12 years. Sharon's desire to help people began early with her degree in Therapeutic Recreation, 7 years as a rafting guide, and working in a variety of sales settings. Road trips, hiking along the coast, along with gatherings of family and friends, are her most loved leisure time activities.