YOCS - Key Persons


Cliff Gilliam

Job Titles:
  • Computer / Network Technician
Cliff is a customer service focused Technical Support Specialist with 19 Yrs. career experience in desktop / help desk support and Network Administration environments. Highly adept in systems analysis diagnostics, troubleshooting and conflict resolution. Cliff prides himself on his excellent organizational and problem-solving skills with a strong work ethic and main focus on customer satisfaction. Certifications: Microsoft Certified Systems Engineer (MCSE) CompTIA A+ CompTIA Net+

Traci Hanley

Job Titles:
  • Office Manager