DOCTORS' MANAGEMENT SERVICE - Key Persons
In one and a half short years, Andrea has managed to reach the rank of Supervisor swifter than any employee in DMS history. She is the defacto leader in our Encounter Entry department. The majority of our entry specialists have learned under her tutelage. Read more
In 2013, Andrea put aside her clinical passions to understand the business side of medicine. She learned medical encounter claim submission under the tutelage of Alyson Smith, who was transferring to another department after 10 years on the job.
Andrea's passion for her job found her leapfrogging her peers in a matter of months. Although she was nervous to accept a new position, she found herself in a supervisory role after just one year of employment.
As a supervisor, Andrea was instrumental in redesigning the department to become more unified as a team-oriented model. She eventually would train everyone in the process of taking a sole leadership role of her department. Creating communication meetings and assigning all members a role in each meeting gave her staff a sense of ownership and responsibility. Even her staff would reward her great leadership by pooling in to deliver a beautiful bouquet of flowers to her desk.
Her hard work and dedication gained the attention of the DMS owners and led to her promotion to an Account Manager position in 2015 to deal directly with clients. Her particular attention to detail and swift follow-up with client needs has elicited rave reviews and allowed her to once again rise to the top of her department.
Now in her third year of working in account management, she handles the lion's share of clients for the company. She internally works as an advocate for her clients to demand the best from DMS employees and ensure that client needs remain in the forefront of their minds.
Barbara provides structure and confidence as the founder of DMS. She created the company to provide close relationships built on trust and honesty. Her presence keeps the message alive and strong. Read more
Rich keeps the company's finances in order. His ability to answer the customized report requests of our clients is unparalleled. We can always depend on Rich to solve any financial anomaly that pops up. Read more
Tim DiBona is a medical billing veteran with more than 25 years of experience handling a range of specialties in the hospital and private practice. As the Chief Executive Officer of Doctors Management Service, Timothy applies his experience in the healthcare field to help clients create long term strategies to perfect their business operation by maximizing reimbursement and cutting expenses.
Prior to becoming CEO, Timothy spent a decade running the daily operations while managing all clients for the company. Before that, he worked in all entry level positions in the company (encounter claim submission, medical coding, payment processing, phone calls, and denial appeals).
Over the years Tim created a business model to out-step competitors in the industry. In 2003 he began Documentation Training services at the site of clients. In 2006 he created an internal Bad Debt recovery system that still breaks with the industry norm yet yields spectacular results. In 2009 Tim began publishing an annual educational billing handbook, customized to each client's specialty and unique needs and requests. In 2013 he started writing bi-monthly articles for MD News to reveal some of the secrets he has only shared with clients. In 2014 Tim partnered with a company to launch their first direct EMR for clients. In 2015 he offered his second EMR product and created an bridge from nearly all EMRs on the market to connect with the DMS PM system to allow immediate and secure receipt of medical encounters. In 2016 he enacted a Charge Capture system for facility based clients to submit billing from an app on their mobile phone.
Now in 2017 he provides MIPS strategy consulting services accompanied by a new EMR product that tracks all MIPS requirements. A credentialing initiative is nearly complete to allow clients 24 hour access to the status of their providers with each payor. He is considering a new service to handle ACI (the new version of Meaningful Use). Finally, production has begun for a DMS app with an expected release date in the winter of 2017.
Tim brings leadership to the staff while establishing great communication and trust with our clients. He forges a delicate balance of an enjoyable environment with a hard working mentality. Read more