DEVON PROPERTIES - Key Persons
Job Titles:
- Member of the Property Management Team
- Regional Manager Victoria
Caroline oversees a portfolio of over 98 multifamily properties throughout Greater Victoria and has been an instrumental part of Devon Properties' team for more than 22 years. The recipient of the 2018 CFAA Property Manager of the Year Award, Caroline is naturally client-focused and committed to building strong industry relationships. She liaises with property owners and works closely with executives regarding all property operations, including staffing and tenant relationships.
"I love working with property owners and residents alike, helping provide a better rental experience for everyone," she says.
Job Titles:
- Vice President, Finance and Administration
Claudio joined Devon Properties in 2022 and is responsible for all financial and accounting operations, as well as the Human Resources and IT departments. A Certified Professional Accountant, with more than 20 years of accomplishment and experience in both private and public companies, he provides strategic management of the accounting, finance, and administration functions for our clients as well as directs internal accounting policies, procedures, and accuracy controls.
He leads and manages a large team of individuals and explains: "I am passionate about building a strong, dynamic, team driven, and collaborative culture for my staff. This environment allows us to always be focused on the principles of integrity, honesty, and respect when working both with our clients and our team members".
Job Titles:
- Managing Partner
- President
Dave joined Devon Properties as a partner in 2010 and has over 20 years of real estate industry experience, having earned the reputation as a leader in British Columbia's property management and real estate services industries in addition to previously serving as a Board Member to LandlordBC. With a background in commercial banking and real estate development, Dave maintains a strong relationship with key stakeholders throughout the industry and provides strategic direction on Devon Properties' business operations, manages client relationships and leads Devon Properties' commercial property management and brokerage services.
Dave is committed to ensuring Devon Properties provides best-in-class services, saying, "Above all else we want to ensure our core values, policies and procedures reflect the reputation we have earned over the last 40 years, and that quality control and consistency are synonymous with Devon Properties managed buildings."
Job Titles:
- Senior Accounting Manager
Elana ensures the smooth on-boarding and transition of new properties to Devon Properties' managed portfolio. She implements and monitors our property management software and online payment platform for our clients and residents, providing professional assistance and support as issues arise. Elana also ensures the appropriate internal controls and procedures are documented and implemented for accounts receivable, troubleshooting as needed.
Elana explains: "I like to discover and implement new processes with the goal of finding better internal efficiency for the company."
Job Titles:
- Senior Manager, Corporate Development & Real Estate Advisory
Emily leads Devon Properties' consulting and advisory platform, presenting clients with market data and analytics to support their new multifamily development project planning. Emily has a diverse real estate background, having spent more than 10 years in the industry, with experience ranging from real estate asset management, commercial real estate brokerage, municipal government development services and property appraisal.
Emily says, "Each project is unique and requires a custom approach. I love guiding our clients through critical thinking and driving value for their new development investments."
Job Titles:
- Rentals Department Manager
Katherine is an instrumental member of the Devon Properties family, managing the tenant experience for over 14 years. She facilitates and leads the administrative processing of a high volume of tenant applications and residential tenancy agreements, as well as the supporting tenant documents for over 250 properties.
"My role is to make sure prospective tenants experience a straightforward rental application process," she says. "I provide guidance every step of the way, from the application and approval processes, to the final signing of the tenancy agreement."
Kim oversees Devon Properties' human resources department and leads our recruitment efforts, ensuring a welcome onboarding experience for new team members. With over 20 years of human resources experience, Kim serves as a liaison for employees, assists the executive team with special projects, represents and strengthens our corporate culture, and ensures a rewarding employment experience for all employees.
Kim says, "As a growing company, all employees have a unique opportunity to grow and develop new skills, take ownership over their work with the autonomy to drive change, regardless of their role. Although our team has grown, the Devon culture is very much still about fostering personal relationships and allowing for direct communication with clients and key stakeholders, and I love being a part of that!"
Job Titles:
- Senior Accounting Manager
Kim is responsible for Devon Properties' full cycle accounting process and preparing accurate and timely monthly financial statement packages for our clients. Overseeing a staff of over 15 accounting professionals, Kim provides training and guidance to optimize our growing accounting team's skill sets.
Kim focuses on identifying and resolving any client issues and ensuring the accuracy of our financial reporting process, saying: "I thrive in identifying areas of inefficiency and enjoy problem solving and actively finding solutions for our clients and my team."
Job Titles:
- Regional Manager Vancouver Island
Kim oversees a portfolio of over 70 properties across Vancouver Island predominantly covering our institutional clients. She ensures to maintain and deliver a high quality of service and timely turnover of marketable rental suites. Kim also focuses on implementing property management coverage plans that drive occupancy and revenue growth throughout her managed portfolio.
"I enjoy helping my team grow their skill set to meet our residents and clients needs," Kimberly says, "as well as fostering a collaborative team culture through a focus on communication."
Job Titles:
- Commercial Lease Administrator
Lisa oversees Devon Properties' Okanagan portfolio, building managers and tenants. She ensures all the established business, operational and financial performance goals are met for each of our different clients' needs within markets such as Kelowna, Vernon and Penticton. Lisa thrives on creating positive tenant relationships and giving owners peace of mind that their properties are well taken care of.
"I learn new things about the industry, the cities we work in, and our residents each day," she says. "I love working in such a dynamic environment and improving our residents' experience."
Job Titles:
- Associate
- Marketing Manager
Rachel works closely with property owners to develop strong branding concepts for new development projects, effectively positioning them in the market and helping them progress to the pre-launch phase of leasing. In addition, Rachel actively supports creating and monitoring social media content, email marketing campaigns and monthly digital marketing performance reporting.
"The best part of my role is providing innovative ideas and strategies across brand positioning and content production to attract the right tenants for our properties," she says. "I also enjoy developing and implementing dynamic resident engagement initiatives."
Reed joined Devon Properties as a partner in 2016, extending the company's service offerings to meet the needs of our growing clientele and broadening our business footprint into new markets across British Columbia. With a background in investment banking and strategy consulting, Reed focuses on all aspects of Devon Properties, including business operations, strategic planning, organizational structure and company growth, in addition to managing relationships with many of Devon's traditional and institutional clients.
Reed is proud of Devon Properties' dynamic, collaborative and supportive corporate culture: "The most valuable component of our business is our people. We are committed to enhancing and improving our employees' careers by investing in their professional development and supporting their ongoing education and professional certifications, while offering an opportunity to build a career and expertise in the various services we provide our clients."
Shailesh leads the Accounting Team and their entire scope of reporting obligations with a focus on improving efficiencies. As a Chartered Professional Accountant with over 30 years of experience in various accounting and finance roles, he is committed in building efficient and dynamic processes to exceed the property management industry standard. Shailesh is always keen to take on a new challenge, he explains; "When problems come up, I highly value our team brainstorming sessions to find the right solution for our business and clients".
Job Titles:
- Senior Property Manager Nanaimo
Warren oversees Devon Properties' Nanaimo portfolio of over 15 residential properties for communities in Nanaimo and Parksville. As a multi-talented property manager, he is equally adept at qualifying tenants as he is conducting rigorous building inspections. Warren manages over 15 professionals, including maintenance, leasing, cleaning and administrative specialists, working at our regional Nanaimo office. "There's never a dull moment and always something to be improved upon-whether that's creating better communication methods with tenants or overseeing property renovations," he says, adding, "Nothing is better than connecting with tenants and helping them make their building a wonderful place to call home."