DOWNEAST PENSION SERVICES - Key Persons
Job Titles:
- Accountant
- Staff Accountant
Adrienne joined DPS in January of 2018. She has a strong professional background in customer service. Prior to working at DPS, Adrienne was working in the restaurant industry. She received a bachelor's degree in business administration from the University of Southern Maine.
Carol joined Downeast Pension Services (DPS) in March 2023. Carol brings thirty years of financial services background working for a number of TPAs as a consultant and Senior Client Service Manager.
Job Titles:
- Senior Support Specialist
Crystal joined DPS in 2014. Prior to DPS, she had 9 years of experience in finance at TD Bank.
Debbie is a Compliance Consultant and has been with DPS since 2013. Prior to DPS, she had 11 years of experience in administrative work, finance, payroll, and human resources. Debbie has taken classes at the University of Southern Maine and is currently studying for her ASPPA QKA credential. Debbie is a member of the Maine Employee Benefits Council.
Job Titles:
- Vice - President
- VP and Director of Operations for DPS
Denise is VP and Director of Operations for DPS. She has been with DPS since 1998. Prior to that she worked at Key Trust Company for eight years. She is a graduate of the University of Southern Maine with a bachelor's degree in Business Administration, and she has earned the Retirement Plans Associate designation through the Certified Employee Benefits Program. Denise also serves on the board of the Maine Employee Benefits Council.
Dulcey joined DPS in 2015. She has over 20 years of experience in retirement plan administration. Prior to DPS, Dulcey had over 20 years of experience working with retirement plan administration firms. She received her Bachelor of Science degree in Accountancy at Bentley College. Dulcey is a member of the Maine Employee Benefits Council.
Elaine has been with DPS since 2006. Prior to DPS, she had 37 years of experience in business administration, bookkeeping and payroll management. She earned the Retirement Plans Associate designation through the Certified Employee Benefits Program and has taken classes at the University of Maine.
Elise joined DPS in 2019. Prior to working at DPS she was employed at Hi-Cap Benefits and earned her Pension Administrators Course Certificate from the American Society of Pension Actuaries. She also has extensive accounting experience in the banking and financial services industries, working for Putnam Investments and State Street Bank. She earned her Bachelor of Science Degree from the University of Maine at Orono.
Job Titles:
- Support Specialist
- DPS in 2019 As a Support Specialist
Emily joined DPS in 2019 as a Support Specialist. Prior to DPS, Emily worked for 4 years as an Administrative Assistant, providing customer service, and assisting with inventory control for a seafood processing plant in South Portland. She is a graduate of Lewiston High School and Emily has an associate degree from Central Maine Community College.
Jim joined DPS in 2012 from Penobscot Pension Services. He has worked on the administration of defined contribution and defined benefit plans for 35+ years. He maintains a designation of Enrolled Retirement Plan Agent (ERPA) from the IRS. Jim has received degrees in history and chemistry from Rutgers University, and as well has studied post-graduate actuarial mathematics at the Stevens Institute of Technology.
Jennifer has been with DPS since 2006. Prior to DPS, she had over 7 years of experience in plan administration and investing. She received her Bachelor of Science Degree in Business Administration at the University of Maine and has earned the Certified Employee Benefits Specialist and Retirement Plans Associate designations through the Certified Employee Benefits Program. Jennifer is a member of the Maine Employee Benefits Council.
Job Titles:
- Member of the Retirement Plan Support Team
- Supervisor, Support Team
Jolene has been with Downeast Pension Services' sister TPA, (Third Party Administrators, Inc., more commonly known as TPA, Inc.) since 2012. She became the Supervisor of the TPA, Inc. Support Team in 2022, and in early 2023 also became the Supervisor of DPS' Support Team. Both DPS and TPA, Inc. are part of The TPA Experts.
Karen has been with DPS since 2008. Prior to DPS, she worked for Healey & Associates and has over 30 years of experience in the pension administration and accounting fields. She received her Associates Degree in Accounting from Champlain College and has taken the ASPPA Pension Administrators Course. Karen is a member of the Maine Employee Benefits Council.
Job Titles:
- Manager
- Senior Plan Consultant
Laura has been with DPS since 2002. Prior to DPS, she worked for the Maine State Retirement System. She received her Bachelor of Science Degree in Business Administration at the University of Maine, and earned the Retirement Plans Associate designation through the Certified Employee Benefits Program. Laura is a member of the Maine Employee Benefits Council.
Job Titles:
- Senior Plan Compliance Consultant
Lyn has been with DPS since 1996. Prior to DPS, she had several years of accounting experience with a Portland CPA firm. She has taken classes at the University of Southern Maine and is currently pursuing the Retirement Plans Associate designation through the Certified Employee Benefits Program. Lyn is a member of the Maine Employee Benefits Council.
Job Titles:
- Senior Manager, Plan Services
Mark has been with DPS since 2002. Prior to DPS, he worked in trust operations at H.M. Payson. He received his MBA at the University of Southern Maine, and earned the Retirement Plans Associate designation through the Certified Employee Benefits Program. Mark is a member of the Maine Employee Benefits Council.
Melissa has been with DPS since 1997. She received her Associates Degree in Business Administration from Andover College. Melissa is a member of the Maine Employee Benefits Council.
Michelle has been with DPS since 2015. Prior to DPS, she worked for another third-party administration firm and has over 25 years of experience in the retirement plan administration field. She received her Associate of Science degree in Business Administration from the University of Southern Maine, and her Bachelor of Science degree in Accounting from Husson College. Michelle also earned the Qualified 401(k) Administrator designation from the American Society of Pension Professionals and Actuaries (ASPPA). Michelle is a member of ASPPA and the Maine Employee Benefits Council.
Job Titles:
- Manager, Retirement Plan Services
Mindy joined Downeast Pension Services (DPS) in October 2022. Prior to starting with DPS, Mindy honed her retirement plan expertise working for a payroll company and also, held various positions with a Retirement Services team, that exposed her to working with clients and supporting different product offerings.
Job Titles:
- Senior Support Specialist
Savannah joined DPS in 2015. She has a strong background in customer service and has completed courses in both business math and management.
Shelly has been with DPS since 2002. She came to DPS from a corporate recruiting position and has many years of professional customer service experience. She earned the Retirement Plans Associate designation through the Certified Employee Benefits Program and is a member of the Maine Employee Benefits Council.
Stacy has been with DPS since 2009. She has 34 years of experience in retirement plan administration. She received her Bachelor of Science Degree in Management from Thomas College and earned the Accredited Pension Administrator designation from NIPA. Stacy is a member of the Maine Employee Benefits Council.