MCDONALD AUDIOLOGY & HEARING HEALTH CARE - Key Persons


Alice Watkoski

Job Titles:
  • Accounting Manager
Alice has been employed with McDonald Audiology & Hearing Health Care since November of 2013. Her duties include Accounts Payables, Receivables and Payroll. She is a graduate from Catholic Central HS and Davenport University with an Associates' Degree in Accounting.

Cynthia Henderson

Job Titles:
  • Patient Care Coordinator
Cyndi is a Patient Care Coordinator at our Grand Rapids and Kentwood locations. Some of her responsibilities include scheduling appointments, making reminder calls, processing charts and helping patients' complete paperwork.

Dr. Shawn Castillo

Job Titles:
  • Doctor of Audiology
Dr. Shawn Castillo has been practicing audiology since 2002. She joined McDonald Audiology & Hearing Health Care in 2013, after moving back to her home state of Michigan.

Kelly Lyons

Job Titles:
  • Doctor of Audiology
Kelly received her Bachelor's degree in Communication Sciences and Disorders from Central Michigan University and earned her Doctor of Audiology degree from Wayne State University.

Lisa Martin

Job Titles:
  • Patient Care Coordinator
I have been employed with McDonald Hearing Since April 2019. I enjoy our patients and being a part of their life changing hearing journey.

Marisa Pepper

Job Titles:
  • Assistant
  • Audiologist
Marisa Pepper is the Audiologist Assistant. She has been working for McDonald Audiology & Hearing Health Care since 02/17/2020 and she earned her certification 03/19/2020.

Pamela D. Keenan

Job Titles:
  • Owner
  • Doctor of Audiology
Dr. Pamela Keenan is the current owner of McDonald Audiology & Hearing Health Care. Prior to owning the practice she worked for the previous owner for 14 happy years.