SOFTWARE USER ASSISTANCE

Level 1: The software is built in a way so that its structure and operation reflect how the software's users think and work. If this can be achieved, large parts of the software's use become intuitive and many questions don't even arise... Often, the term software user assistance is used as a synonym for technical documentation, such as user manuals and online help. However, true software user assistance is much more. Ideally, it involves multiple levels.

VAT numbers: DE127353797

Primary location: Köln Germany