PORSCHE ROCKFORD - Key Persons
Gary boasts over three decades of experience in the automotive industry, with a remarkable 25-year tenure within the esteemed Napleton family. Presently, he holds a pivotal role overseeing all service operations related to our Porsche, Cadillac, and Subaru brands.
Family-oriented and driven by a profound commitment to customer satisfaction, Gary is the proud parent of five children, comprising three daughters and two sons. Anticipation for his first grandchild, expected in September, adds an extra layer of joy to his life.
Despite his fervent allegiance to the Atlanta Braves and the Minnesota Vikings, Gary's professionalism and dedication to excellence remain unwavering. He aspires to foster a cohesive team environment united by a singular objective: delivering service experiences that surpass expectations, from initial engagement to final resolution.
Hello, I'm Kaleigh Swafford, and I've been part of the Napleton Group since May 2022. Serving as a Porsche Service Advisor since May 2023, I've immersed myself in the authentic essence of Porsche Passion, culminating in my role as a Brand Ambassador.
Job Titles:
- Porsche Brand Ambassador Sales
With a seasoned career spanning over one decade in the automotive industry, Nolan brings a lifelong passion for automobiles to his role. Committed to staying abreast of industry developments, Nolan engages in extensive reading and online video consumption, ensuring his knowledge remains current and industry-wide.
Job Titles:
- Ambassador Sales / Porsche Sales Manager
Job Titles:
- Technician
- Porsche Certified Silver Technician
Sergio is a purist Porsche Silver Certified Mechanic. Set up your service appointment with us and get your Porsche fixed right the first time.
Job Titles:
- Porsche Certified Gold Technician
Robert is a seasoned professional with over seven years of experience in the automotive industry. He holds a Master ASE Certification and is a graduate of Universal Technical Institute. Recognized for his exceptional skill and dedication. Robert then excelled and was selected for Porsche's prestigious PTAP training program, where he attained the esteemed title of Porsche Gold Technician.
Outside of his professional endeavors, Robert finds fulfillment in various outdoor pursuits, including fishing, hiking, hunting, and dirt bike riding. He also values quality time spent with his girlfriend and two beloved dogs during his leisure hours.
Scott is the car guy of car guys. His knowledge of automobiles is extensive. Scott oversees operations here at Napleton Porsche. Scott's hobbies are watching baseball and skiing and he loves to spend quality time with his family and friends. Feel free to contact Mr. Nicoll for any questions or concerns.
Scott epitomizes automotive expertise, serving as the quintessential "car guy" at Porsche Rockford. With an extensive knowledge of automobiles, he oversees operations, ensuring unparalleled excellence in our services.
Scott's dedication goes beyond the showroom, with a commitment to staying abreast of automotive technology, trends, and innovations. In his leisure, he enjoys sports like baseball and skiing, but cherishes quality time with family and friends above all.
For inquiries or concerns, reach out to Mr. Nicoll directly. His wealth of knowledge and commitment to excellence make him a valuable resource, ensuring your satisfaction with every aspect of your engagement at Porsche Rockford. Your experience is our top priority, and Mr. Nicoll is here to exceed your expectations.
Job Titles:
- Porsche Certified Silver Technician
Sergio is a purist Porsche Silver Certified Mechanic. Set up your service appointment with us and get your Porsche fixed right the first time.
Shawn has been in the automotive industry for 20 years. Star Wars Legos and golfing keep Shawn busy on his days off. free time.
Job Titles:
- Porsche Sales Manager / Porsche Brand Ambassador
Troy has been with the Napleton Group for over 20 years. Troy has a unique position. Not only is he our number one salesperson. He is also our Porsche sales manager. Troy is our technology buff. He chose a career with Napleton Auto Werks because of his love for Porsche automobiles and driving. Troy consistently receives the nation's highest Porsche client satisfaction surveys. He is very helpful, low pressure, knowledgeable, and will help his clients find the vehicle that meets their specific needs. Troy is Certified as a Porsche Brand Ambassador, Porsche Master Sales Manager and Porsche Finance Ambassador. When Troy is not at work, he enjoys relaxing and traveling with his wife. He also loves his two dogs, and listening to music. His favorite place to travel to is Germany. He has taken part in the Porsche European Delivery program. Toured the Stuttgart factory and museum along with other German automobile manufacturer's facilities.
With over two decades of dedicated service, Troy has played a pivotal role at the Napleton Group. As our leading salesperson and Porsche sales manager, Troy is not only passionate about technology but also possesses a profound love for Porsche automobiles and driving.
Troy's commitment to excellence is evident in consistently receiving top ratings in national Porsche client satisfaction surveys. Known for his helpful, low-pressure approach, Troy leverages his extensive knowledge to assist clients in finding the perfect vehicle tailored to their specific needs.
His expertise is underscored by certifications as a Porsche Brand Ambassador, Porsche Master Sales Manager, and Porsche Finance Ambassador. Beyond the showroom, Troy finds joy in unwinding with his wife, indulging in travel, and cherishing moments with his two dogs. An avid enthusiast of Germany, Troy has participated in the Porsche European Delivery program, touring the Stuttgart factory, museum, and facilities of other leading German automobile manufacturers.