BROTHERS INTERIORS - Key Persons
Adriana comes to Brothers Interiors with several years of procurement experience in the federal and private sectors.
She brings with her a valuable perspective gained through work in logistics, manufacturing, and construction industries with national and international operations.
Her focus in her current role is to provide a positive customer experience while contributing to the company's success with effective and timely procuring of goods and services.
New to Wisconsin from Southern California, she calls Milwaukee home and enjoys having four seasons and exploring all the state has to offer.
Job Titles:
- Director of Customer Experience
Amy Kopplin oversees the interior design, procurement, project management and account delivery teams. Her focus is to assure a positive customer experience for all clients utilizing Coakley Brothers and Brothers Interiors services. Her primary focus is the management of workflow and workloads to achieve optimal performance both internally, and for all of our clients.
Since her start with the company in 2013, Amy brings a unique perspective to the customer experience having worked closely with clients as a designer on projects, but also as lead of the design department for 6 years. She brings great understanding of seamless project management from procurement of goods all the way through to final walkthroughs.
With a focus on internal development, Amy rotates her staff from project to project to assure that they all become multi-faceted, just like the company's client base. This helps each team excel at providing creative solutions results for their customers.
Amy is a proud alumna of UW-Madison's accredited Interior Design program, and holds certificates in Textile Science and Material Culture Studies. She earned her LEED Green Associate certification early on in her career, and achieved her National Council for Interior Design Qualification (NCIDQ) certification in 2019. She is an active board member for the American Society of Interior Designers (ASID) Wisconsin Chapter, currently serving a 3 year term covering President-Elect, President, and Past-President roles.
She and her husband are proud Milwaukeeans, living on the East Side with their golden retriever, Oliver.
Ben Juech oversees sales, marketing, manufacturer relations, interior design and customer service. He strives to foster an environment where people enjoy their work, which in turn creates a positive experience for customers. His primary focus remains business development, reinforcing ongoing relationships and developing new ones.
Ben was instrumental in the formation and launch of Brothers Business Interiors in 2012 as the newest Coakley Brothers Company. Over the ensuing years Ben has been the face of the organization as it has grown exponentially in size and customer reach.
An outside-the-box thinker and accomplished business developer, Ben takes great pride in leading a cutting edge business unit that is helping shape the 21st century image of the historic Coakley Brothers Company. All the probing and listening he does (also called ‘customer research') spurs new ideas for creating customized workplace solutions that feature high-value furnishings and design services.
Ben has his BA from UW-Madison. He and his wife Allison live in Whitefish Bay with their four children, Charlie, Stephen, Emily & Jack. A big sports buff, Ben is an avid golfer and a fan of the Bucks, Brewers, Packers, and, of course, the Badgers.
Ben serves on the Board of Directors for the Lutheran Home Foundation in Wauwatosa and the Mt. Calvary Community Development Corporation in Milwaukee's Sherman Park Neighborhood. In 2018 he was recognized by the Daily Reporter as a "Newsmaker of the Year" for his work in attaining furniture contract for Fiserv Forum.
Job Titles:
- Brothers Business Interiors in 2015 As a Sales Consultant
- Workplace Consultant
Billy Zlotocha joined Brothers Business Interiors in 2015 as a sales consultant, helping customers with comprehensive services ranging from moving and warehousing to space planning and design, furnishings and installation.
Billy's entrepreneurial background helps him focus on long-term strategies, while his experience in sales, purchasing and operations in multiple industries provides the basis for his ability to assess customers' needs and offer multiple alternatives to suit any budget. That diverse experience provides him with a firm understanding of account management and vendor relationships in addition to sales forecasting and inventory analysis.
Rather than simply emailing customers, Billy takes the time to meet with each to go through all aspects of the quoting and estimating processes. They appreciate the level of detail and amount of consideration he gives to every project and often comment they feel their project execution is tried, tested, and well-planned.
Billy has a BA from Colorado College, and MBA from the University of British Columbia in Vancouver. He lives in Bayside with his wife, their daughter, and a dog. In his spare time, he sails his C-Scow on North Lake and coaches the Marquette University High School Alpine Ski Team.
Job Titles:
- Administrative Marketing Assistant
Job Titles:
- Quality Assurance Manager
Chris Milbrath has been with Coakley since 2012 when he began as installation manager and dispatcher/scheduler, advancing to project manager for Brothers Business Interiors in 2014. He has over 20 years of installation and project management experience.
Chris is at the front end of every project doing labor quotes, going over prints, doing pre-job walk-throughs on job sites, meeting with customers, and working with designers. He reviews all orders before placement, and assembles each crew to match the project. His high standards and attention to detail are focused on customer satisfaction at every phase of each project.
People say he gets more done in less time than most. His diverse experience as an installer allows him to converse clearly and explain in detail the installation process. His time management skills are excellent, consciously controlling what he deems most important in order to be efficient and effective.
Known for his fun sense of humor, Chris is outgoing and easily engages with clients. He has a musical and artistic background, which lends a flair of creativity to his work, and helps him arrive at unique solutions to installation problems.
Job Titles:
- Installation & Operations Manager
Collin Smith came to Brothers Interiors in 2018 from the Minneapolis area. Initially hired as member of the installation crew, Collin showed a proficiency for learning on the fly with a smile. He was recognized for his optimism and quality of work within multiple facets of Coakley Brothers and Brothers Interiors and quickly rose to operations manager. His knowledge of dispatch duties, commercial storage and receiving as well as new furniture receiving, and installation make him an integral part of our team. In addition to his primary job functions, Collin is a guitarist and singer in his spare time as well as a sports nut. And yes, unfortunately he is a Vikings fan.
Job Titles:
- Director of Workplace Strategy
Prior to joining Coakley Brothers and Brothers Interiors, Dana worked for a Fortune 200 manufacturing company developing her engineering, project management, sales and marketing skills. This experience helped her balance big picture thinking with an acute attention to detail.
Dana holds a BS in Engineering and Studio Art from Dartmouth College. Her MBA is from Marquette University (July, 2018).
A Baltimore native, after relocating to Milwaukee in 2009, she came to believe that Milwaukee is a hidden gem. Dana currently resides in Whitefish Bay with her husband and two dogs. Together, they enjoy travel, outdoor adventure, yoga and taking on many home DIY projects.
Job Titles:
- Director of Construction & Facilities Manager
Daniel Stroven's great-grandfather was a master tile mechanic from Italy; his grandfather was a builder; and his father was a molder and woodworker. Construction is in Daniel's blood.
He joined Brothers Business Interiors in 2017 after nearly 30 years in various construction trades, with expertise in tile and floor coverings, but he also has extensive experience in estimating, scheduling, and contractor management.
He possesses a keen judge of talent and can call upon a vast array of experienced subcontractors who help to ensure the Company delivers outstanding quality, on time, and within budget.
Daniel is a very direct communicator accustomed to getting along with high-level executives and independent trades people with equal ease. When he makes a promise - a deadline, a budget, or a specification - you can count on him delivering.
Daniel and his wife, a former veterinary nurse, live in Okauchee with their two dogs. He enjoys outdoor activities like hunting and fishing, or just kicking back with a good book or a friendly game of chess.
Job Titles:
- Admin
- Commercial Services Project Manager
Danny has over 12 years of commercial moving, leadership, and project management experience. His strengths reside in project planning and customer satisfaction.
Job Titles:
- Admin
- Human Resource Manager
- Human Resources Manager
Dawn joined Coakley Brothers & Brothers Business Interiors in June 2017 as the Human Resource Manager. She is a graduate from Concordia University with a Bachelor's degree in Human Resource Management and Business Management. She obtained her Master of Science degree in Organizational Leadership & Administration from Concordia University in 2018. Her prior work experience was with multiple industries including retail, construction, manufacturing, automotive, and professional services.
She has a broad business experience handling Office Management, Accounting, and Human Resource functions for these organizations. Her responsibilities at Coakley Brothers Company include benefit administration, compensation, recruitment, onboarding, performance management, and employee relations. Dawn maintains her SHRM-CP (Society of Human Resource Management-Certified Professional) certification.
Job Titles:
- Admin
- Chief Operating Officer
Dennis brings more than 20 years of experience leading global growth in sales, engineering, project and product management. He most recently led Vilter Manufacturing's global sales and application engineering team. During his time at Vilter as part of the executive leadership team, Dennis implemented their disciplined quote to delivery process with a focus on customer's buying experience that helped to more than doubling their sales the last twelve years.
A customer and team focused leader, Dennis creates a positive, engaging and collaborative work climate that inspires his teams for our customer's success. As a mentor and coach, Dennis believes that team and talent development are critical to the success of understanding customer challenges in order to design, plan and execute on their solutions.
Originally from Illinois, Dennis lived in St. Louis, Missouri before moving to Wisconsin in 2005 with his wife and twin sons. He is a graduate of Washington University in St. Louis and the Electrical Joint Apprenticeship Training & Trust, IBEW Local Union #134 Chicago. He enjoys road and mountain biking, downhill snow skiing, golfing, and traveling with his family. A big Badger fan, Dennis enjoys most sports especially college football, hockey and F1 racing.
Job Titles:
- Admin
- Director of Systems & Continuous Improvement
Dylan Vincent is Coakley Brothers & Brothers Interiors Director of Continuous Improvement.
In 2007, Dylan's career started at UPS where he advanced into management. Pursuing a higher education at the same time, Dylan obtained an associate degree in electrical engineering and later graduated Magna Cum Laude earning a Bachelor of Science in business administration with a focus in technical management. He served the remainder of his tenure initiating & improving the United Parcel Service operation departments in facilities across Wisconsin, Illinois & Tennessee.
In 2017, Foxconn, the world's largest technology manufacturing company brought their business to Wisconsin to develop their first US headquarters and technology park. Dylan resigned from UPS and was hired in the early stages of business development to leverage leadership talent to refine and increase the size of the company's new footprint. He was quickly promoted and entrusted by senior management to build, set up, and implement multiple departments across three campus facilities.
In 2021, Dylan pursued and accepted the opportunity to work at Coakley Brothers & Bothers Interiors as the Director of Continuous Improvement. Dylan specializes in developing, recommending, & implementing solutions for process improvement. Other duties include database design, value-stream mapping, collecting data to identify root causes, document control & developing standard operating procedures that are aligned with business strategies.
Dylan enjoys spending his free time with his large family of brothers and sisters. He is recognized as the music man in the family, appreciates Eastern Asian cuisine and utilizes personal free time to learn about technology that relates to EV's, iOT & cryptocurrency. Dylan is a current member of Delta Mu Delta- International Academic Honor Society in Business & also sits on the Board of Directors as Treasurer for his mother's nonprofit organization Breath of Courage, working to bring awareness and healing to trauma survivors.
Job Titles:
- Accounts Receivable Specialist
Job Titles:
- Admin
- Accounts Receivable Specialist
I have worked in the accounting field for over 20 years. I am a Marquette University Alumni where I was a member of Alph Phi Women's Fraternity. Mother of 3 unique individuals who help ensure I live life to the fullest every day.
Job Titles:
- Stadium Self Storage - General Manager
Job Titles:
- National Account Manager
- National Accounts Manager
Jennifer Walker is our National Account Manager. Although new to the industry, Jennifer's role capitalizes on our founding membership of OMAVantage. She develops national and global partnerships, allowing our stellar workplace solutions to stretch far beyond Wisconsin.
Self-made, Jennifer prides herself on being a solution-oriented, lifelong learner. Always up for a new adventure, she navigates through challenges quickly and gracefully. People motivate her; engaged and genuinely curious, Jennifer will effortlessly learn your story and build a connection.
Starting her career as nursing student in the Senior Living World, Jennifer was born to serve others. She shifted into a Development role in non-profit private education entirely by accident. She led several revitalization projects as a parent volunteer and was quickly offered a leadership position. Returning to her love for Seniors, Jennifer has spent the last decade leading sales efforts in Senior Living Communities.
Specializing in new builds/lease-ups, Jennifer is no stranger to the importance of relocation and workplace solutions. When this opportunity came up, there was no question it would be the ultimate fit.
Job Titles:
- Admin
- Director of Operations
Over 16 years of commercial moving, distribution, project planning and client satisfaction experience. Jeremy oversees project management and the staff of most projects. Including, healthcare equipment and furniture inventory distribution management.
Job Titles:
- Director of Strategic Commerc
- Director of Strategic Commerce
Jeremy Kranz joined the Coakley Brothers team in 2001 as a workplace consultant. Previous experience in account management and customer service, along with a good ear and calm demeanor, immediately proved to be a good match for both the Company and its customers.
He has long excelled in both sales and project management roles, and his deep knowledge of the Company, the industry, and his years of experience, led to his promotion to his current role.
Jeremy has experience helping move all sizes of businesses and institutions, from Fortune 100 corporate relocations and entire hospitals and schools, to smaller clinics and offices. He is especially good at the estimating process, essential to beginning the planning and strategy stages of a move.
Although he believes every relocation is unique, his methodology and approach remain consistent. He always takes the time to listen to his customers' needs. Whether it's minimizing downtime, budget constraints, security, or meeting go-live dates, he learns what is most important to a customer before taking a collaborative and solution-focused approach to developing a plan that is realistic, attainable, and fair.
Jeremy graduated from UW-Madison. He Lives in Germantown with his wife and six children. He enjoys soccer (he's been a licensed soccer coach for 20+ years), golf, and fishing when he can spare the time.
Job Titles:
- Director of Relocation Services
- Director of Residential Relocation
Joan Hauenstein leads teams as our Director of Relocation Services as well as Project Coordination. Her role includes the oversight of relocation projects. She also oversees furniture purchases and tracking of delivery through the end of the furniture installation process. She compliments her leadership effort with many years of experience in Administration, Receivables, Claims Management, and Relocation Coordination. She has been a proud member of the Coakley Brothers Company since 1988. Joan's greatest strength is the ability to problem solve quickly and efficiently as she works with team members in order to overcome obstacles and to create a positively memorable customer experience.
Job Titles:
- Project Management Supervisor
Kaleigh comes to Coakley Brothers with many years of experience in the project management field, ranging from engineering to supply chain, and is no stranger to ERP systems integrations as well. She brings a strong commitment to customer focus, leadership skills, and supporting her teams.
She is a Michigan native but has lived in the Milwaukee area for over a decade. In her free time, Kaleigh enjoys spending time with her husband and black lab! If she isn't skiing or on the water, you can find her at BrewCity CrossFit, where she has been a member/coach for 10+ years.
Kris has over 20 years of customer service, project coordination, administration and customer satisfaction experience. Her vast work experience included security clearance at the highest level for government projects.
Job Titles:
- Admin
- Accounts Receivable Specialist
Job Titles:
- Admin
- Interior Designer I
Over 4 years commercial interior design experience. Graduate from UW-Stevens Point, with a Bachelor of Fine Arts in Interior Architecture. Industry experience includes commercial office spaces and educational environments.
Job Titles:
- Project Manager
- Commercial Services Project Manager
Lauren came to Coakley Brothers and Brothers Interiors with project management experience in complex Senior Living FF&E projects and brings knowledge of working closely and effectively with procurement teams.
She has a unique project management perspective, as she has also worked extensively in marketing, so she understands not only what a customer needs, but also effective delivery and communication methods.
Lisa really believes in the personal touch, appearing in person at key milestones in the process, which helps reassure customers during a stressful time. Prior to joining the Company in 2012, she spent many years in the hospitality industry. Her warm personality and sense of openness helps put people at ease.
An active volunteer and networker within the Milwaukee community, her positive interaction with customers from start to finish is the hallmark of her success. She is known for being well-organized, responsive, and on time, with an especially strong attention to detail.
Lisa has a BA in Mass Communications/Media Studies from UW-Milwaukee. She hails from the Waukesha area, stays active playing golf, basketball, softball, and bowling.
Madeline Smith, leads the Design Team at Brothers Interiors.
A former graduate of Mount Mary University, Madeline has been with the Brothers Interiors since 2017. Her positive attitude, forward thinking, and diligent detail, allows her to offer well-rounded design perspective that gives a unique outlook on every project she interacts with.
Madeline and her team take great pride in the "non-aligned by design" approach and use this to create tailored solutions by designing, planning, and executing to our customer's needs. Keeping clients front of mind they listen, solve challenges, and create value to ultimately provide clients with the best possible outcome on each and every project.
Madeline and her husband live in West Allis with their 2 doodles, Howie and Sully.
Job Titles:
- Commercial Operations Manager
Mark has over 24 years of service experience in the commercial interiors industry to include field installation, dispatch, project coordination, warehouse management, and project management.
As the Brothers Interiors Furniture Installation Operations Manager he works closely with Field Project Management, Design, Receiving, and Warranty Service to satisfy the ongoing needs of needs of Brothers Interiors Workplace Consultants and their clients. Mark's professional attitude and wealth of experience are essential for successful projects.
Job Titles:
- Director of Sales Development
Job Titles:
- Construction Project Supervisor
Job Titles:
- Stadium Self Storage - Assistant Manager
Job Titles:
- Workplace Consultant Commercial Sales
Job Titles:
- Chief Executive Officer
- President
Job Titles:
- Residential Operations Manager
Job Titles:
- Residential Customer Service