CUSTOMER SENSE TRAINING - Key Persons


Heather Major

Job Titles:
  • Business Mentor and Marketing Consultant

Jane Adrain

Jane spent the first 16 years of her career in the marketing departments of blue chip corporates (Nationwide Building Society, Merck & Co, Northern Bank) in the UK where her special interest was in marketing planning. Following that Jane worked for a time as a consultant in the education sector in Northern Ireland, advising on the re-launch of a secure learning platform throughout the Northern Ireland Education and Library Boards.

Jean Haworth

Job Titles:
  • People Development Consultant

Lynda Willis

Job Titles:
  • FCIM - Customer Service Trainer and Marketing Consultant
  • FCIM Chartered Marketer and Customer Service Specialist
Lynda Willis is a marketing and customer service professional with over 25 years in the industry under her belt. Her career started off in the Northern Bank in 1986 where she held a variety of management roles in public relations and marketing. In 2004 she set up Customer Sense Training and Consultancy providing marketing-based training and helping small businesses implement practical and cost-effective marketing strategies.