NORTHEAST WATER SYSTEMS - Key Persons
Carla Garwood of Conesus bought a water softener from Anderson in 1995. Manufactured by General Ionics, the model IQ boasted technology used by NASA. And while most systems use sodium chloride (or salt) to soften the water, Garwood says she was told by Anderson that this one ran on something better.
"We were told it ran on potassium and that it had a lifetime warranty," said Garwood.