THINKABOUTCRM.COM

ThinkAboutCRM's mission is to empower business owners and marketers by spreading knowledge about the power of customer relationship management (also known as CRM)... As customer-centric business owners & marketers ourselves, we watched as companies continued to focus efforts on bringing in new customers. Not realizing all the while, that their established customers and profits were slipping through the cracks. It became apparent there was a missing voice in the CRM industry, an industry previously filled with sales driven marketing tactics. That missing voice, was the voice of the customer.