TILE - Key Persons


Alex Adcock

Job Titles:
  • Instructional Technology Consultant
  • Technology Consultant
Alex is an instructional technology consultant working with Confluence, Respondus, and UICapture (Panopto). He has a Master of Science in library and information science from the University of Illinois - Urbana-Champaign. Before OTLT, Alex worked in the Instructional Technology and Design department at the University of Illinois School of Library and Information Science as a graduate assistant. He also previously worked at a park district and at a public high school in Champaign, Illinois.

Amanda Franzen

Job Titles:
  • Communications Specialist
  • Communications Specialist for OTLT

Andrew Drzycimski

Job Titles:
  • Communications Infrastructure Engineer

Anna Smith

Job Titles:
  • Learning Analytics Specialist

Anne Schimke

Job Titles:
  • Senior IT Support Consultant

Ashley Glassberg-Nazette

Job Titles:
  • Senior IT Support Consultant

Bryan Cooling

Job Titles:
  • IT Support Consultant

Christopher Clark

Job Titles:
  • IT Director, Learning Spaces Technology

Dave Long

Job Titles:
  • Associate Director
  • Associate Director of Enterprise Instructional Technology
Dave is the Associate Director of Enterprise Instructional Technology, a team within the Instructional Services group.

Drew Riggs

Job Titles:
  • Associate Communications Infrastructure Engineer

eden jones

Job Titles:
  • Course Improvement Partner

Emily McKeag

Job Titles:
  • Senior Instructional Technology Consultant
Emily is a former ITS Help Desk student employee. Prior to rejoining ITS, she worked for Health Care Information Systems deploying and supporting software and hardware throughout the main hospital campus and the Carver College of Medicine.

Holly Soboroff

Job Titles:
  • Instructional Technology Consultant

Jae-Eun (Jane) Russell

Job Titles:
  • Director

Janet Knebel

Job Titles:
  • Administrative Support

Jason Spartz

Job Titles:
  • Senior Instructional Technology Consultant
  • Technology Consultant for the Enterprise Instructional Technology
Jason is a senior instructional technology consultant for the Enterprise Instructional Technology team, part of Instructional Services. He provides service management and Tier3 support for ICON, UICapture, UILearn, wiki, Respondus, and other services.

Jeremy Dietmeier

Job Titles:
  • Course Improvement Coordinator

Jesse Nicholson

Job Titles:
  • Senior Instructional Technology Consultant

Jonna Higgins-Freese

Job Titles:
  • Director of Instructional Services

Lauren Andrews

Job Titles:
  • Instructional Technology Consultant
  • IT Support Consultant
Lauren is an IT support consultant on the Enterprise Instructional Technology team, where she provides service management and tier-three user support for several UI-supported instructional services. Before OTLT, Lauren worked as an instructional services specialist in the Center for Language and Culture Learning, where she worked primarily with the American Sign Language faculty at Iowa. Lauren's strengths include technical support, troubleshooting, documentation, communication, and accessibility.

Maggie Jesse

Job Titles:
  • Executive Director
  • Member of the Central IT Leadership Team
Maggie is a member of the central IT leadership team and she chairs the UI Academic Technology Advisory Council (ATAC), the Office of Teaching, Learning & Technology Advisory Committee, and the campus-wide Learning Spaces Executive Committee. In 2006, she was awarded the David J. Skorton Staff Excellence Award for Public Service from the University of Iowa.

Mark Mueller

Job Titles:
  • Communications Infrastructure Engineer

Michael Espey

Job Titles:
  • Senior Instructional Technology Consultant
  • Technology Consultant for the Enterprise Instructional Technology
Michael is a senior instructional technology consultant for the Enterprise Instructional Technology team, part of Instructional Services. Michael provides support and training for various platforms and services on campus including digital media streaming, UICapture, and ICON.

Nicole Villanueva

Job Titles:
  • Instructional Technology Consultant
  • Technology Consultant for the Academic Technologies
Nicole is an instructional technology consultant for the Academic Technologies team, part of Instructional Services. She provides support, training, and consultation for the enterprise instructional technology services.

Paul Ross

Job Titles:
  • Communications Infrastructure Architect

Phil Gugliuzza

Job Titles:
  • Assistant IT Director, Learning Spaces Technology

Robert Butler

Job Titles:
  • Assistant Director
  • Assistant IT Director, Learning Spaces Technology
Robert is the Assistant Director for Learning Spaces Technology (LST) within Information Technology Services at The University of Iowa. As part of the LST Support Team, Robert provides the university with classroom technology service and audiovisual support, supports faculty through one-on-one end user classroom technology consultation and training, and LST documentation and public web content.

Salim George

Job Titles:
  • Learning Analytics Specialist

Valerie Henessee

Job Titles:
  • IT Support Consultant
  • Member of OTLT 's Academic Technologies
Valerie, a member of OTLT's Academic Technologies team, manages the ICON Direct inclusive access program.

Victoria Maloy

Job Titles:
  • Assistant Director
  • Assistant Director for the Academic Technologies
Victoria is an assistant director for the Academic Technologies team, part of Instructional Services. She provides support, training, and consultation for ICON, Student Response Systems (clickers), and various other enterprise instructional technology services.