WOODITC - Key Persons
I am the Technical Lead here at Wood ITC, My role is to Lead the team that manages, maintains and helps improve our clients infrastructure to provide a secure and reliable user experience.
From my first experience using my Grandmothers Commodore Plus 4 that started my computer journey and now after 20 years working in the Computer industry I still get the same excitement and enjoyment in fixing things and investigating new technologies as I did on day one.
Job Titles:
- Director
- Managing Director
I am the MD for WoodITC. Having started my journey in April 2007 I have watched the business grow exponentially as each year has passed by. My role is to oversee all functions of the business at board and C-level to ensure we provide top class technical support that is second to none and driving our MSP model to new heights.
I have over 20 years of experience in the industry and specialise in generalisation working with a broad range of technologies. My goal of no jargon, no confusion resonates deeply and it is mine and the team's mission to simplify IT and ensure it just makes sense.
Outside of WoodITC I am a keen runner, having ran a few marathons over the past couple of years I would love to sign up for a few more. When I'm not out jogging I can be found walking the dog or enjoying a spot of fishing.
Job Titles:
- Director
- Operations Director
I am the Operations Director here at Wood ITC. My role is to help our clients understand their needs and to ‘hold their hands' through any migrations. I work hard to make sure that we explain all the important IT process in a way our clients can understand and relate to.
I have worked here at Wood ITC since 2012 and in that time, I have seen the company grow from strength to strength. I'm proud to be a part of an extremely dedicated and passionate workforce whose primary objective is to ensure maximum client satisfaction.
I'm Ronnie, I have been at Wood ITC for six years. I started as a Junior Service Desk Technician, and today, I hold the position of Service Desk Manager and Account Manager.
As a Service Desk Manager, I'm responsible for the smooth operation of our daily IT support functions. Simultaneously, in my role as an Account Manager, I build and maintain vital client relationships, ensuring their satisfaction and trust.
Beyond the office, I'm passionate about gaming and spending quality time with the family and taking leisurely walks with the dogs.
I'm the Service Desk Manager here at WoodITC. I joined the company in July 2020 and it has been my privilege to work with and manage a fantastic team of technicians, helping to provide support to our always expanding clientele.