INVOCA - Key Persons
Nathan has over 15 years of experience as a product growth leader, driving enterprise product development for marketing and advertising technology software companies. Prior to joining Invoca, Nathan was Director of Product Management at Adconion Direct, acquired by Amobee / Singapore Telecom in 2014. As an original member of the product team, Nathan helped Adconion Direct grow into a top 10 global advertising network serving Fortune 500 companies in 20+ countries.
Passionate about the customer experience and earning customer loyalty, Jennifer has 20 years of experience developing and scaling global customer success organizations for major enterprise software and marketing services players.
Lovette was most recently Senior Vice President of Customer Success and Chief of Staff at Imperva where she scaled the global customer success strategy, leading a team responsible for 5,500 customers and $275M in support revenue. She was instrumental in embedding customer focus across the organization while operationalizing repeatable, measurable growth motions across diverse business and product lines.
Prior to that, Jennifer was Vice President of Customer Experience and Customer Care Operations at LogMeIn where she focused on driving exceptional customer experiences and loyalty, which resulted in best-in-class retention rates. In addition to helping to drive the integration between LogMeIn and Citrix, she held several customer-facing executive roles at Citrix, including Chief of Staff and Senior Director of Customer Success. She was also VP of Client Development and Marketing at Commission Junction where she oversaw retention, revenue growth, and client satisfaction of a $128M client portfolio.
Jennifer holds a Bachelor of Arts in Economics from the University of California, Santa Barbara, and a Masters of Business Administration from the Graziadio School of Business and Management at Pepperdine University.
Peter is a business leader with deep experience as a full-stack CMO, having managed all aspects of marketing, including brand, product, demand gen, business development and partners. As CMO at Demandbase, he helped create the Account-Based Marketing category and established the company as the market leader in the space. Peter has also held CMO positions at Replicant, Castlight Health and Microstrategy. He's passionate about building world-class teams that focus on business impact.
A SaaS veteran with over 30 years of experience in business-facing leadership roles, Mike is responsible for Finance, Accounting, Legal, Business Systems, Facilities, and IT. Prior to Invoca, Mike was CFO and Chief Administrative Officer at enterprise SaaS unicorn AppDirect, where he enabled the company to simultaneously drive 2x revenue growth and improve its cash flow profile. He also served as head of Finance and Business Development for the SaaS Division of Citrix Systems, and helped lead the $1.8B spinoff and merger of this business with LogMein. Prior to Citrix, he was CFO and led all G&A functions at MuleSoft in its early days. Mike graduated from Penn State University and holds an MBA from the Amos Tuck School of Business at Dartmouth College.
Job Titles:
- Head of Strategy & Corporate Development
- Strategy & Corporate Development Leader
Nancy is an intuitive results-driven Human Resources Executive and HR Business Partner who leverages calculated risk-taking with 30+ years of experience to empower, motivate, inspire, and retain high-performing workforces. Nancy brings influences with data, servant leadership, gratitude, ethics, humility, and a strong sense of humor as she directs HR programs for companies with up to 150,000 global employees in 100 countries.
Working directly with corporate Boards and Committees to drive alignment in HR operations, Nancy is known for reversing high attrition and low employee satisfaction environments with a readily adaptable and dynamic approach while ensuring programs and talent strengthen the culture and leadership effectiveness.
Nancy brings expertise in driving rapid global growth, creating and implementing Global Total Rewards Strategy, M&A, Culture integration, Talent Acquisition & Retention, DEI+B training, Performance Management, Learning & Development, Succession Planning and fostering strong, innovative and scrappy cultures. She has worked directly with corporate Boards as a member of the Compensation and Nomination Committees and has a background as a therapist and guest instructor at Stanford University, SJSU, and Santa Clara University.
Ben is an enterprise sales veteran with over 20 years of experience building and managing sales organizations at high-growth SaaS companies. Prior to Invoca, Ben was the VP of worldwide sales at ON24, where he led and scaled the global sales organization and drove over 70% subscription revenue growth. Prior to that, Ben also served as VP of strategic alliances and business development at ON24. Ben has held various sales and management roles in voice telephony, unified SaaS communications and enterprise SaaS companies including Genesys, Winstar Communications and Verizon.
Ben holds a BA in sociology and mass communication and marketing from Saint Anselm College.
Matt is a seasoned Strategy & Corporate Development leader, primarily working with late stage software-as-a-service companies to drive growth at scale. His passion lies in helping organizations clarify & unlock their potential using the full range of strategic levers. Today, Matt leads Strategy & Corporate Development for Invoca, the cloud leader in AI-powered conversation intelligence for revenue teams, valued at $1.1B. Prior to Invoca, he spent 7+ years with Hootsuite, the market leader in social media management software.
Prior to founding Invoca and RingRevenue, Colin was the Chief Technology Officer at CallWave, Inc. from 2000 to 2008 where he architected the company's voice services platform to scale to over 10 million free and paid users. From 1989 - 1999, Colin was staff scientist and lead software architect at Unisys/Pulsepoint Communications, a supplier of highly scalable and reliable voicemail systems to major carriers and corporations such as Pacific Bell, Verizon, Motorola and 3M.