ICM

ICM was formed to meet the needs of these agencies by bringing our technical experience into the agency, on-site. We will first spend a day in the agency to determine where they are at with automation compared to where they want to be. This assessment is very detailed. Each employee is asked a series of questions to help determine their current automation level, workflow, knowledge levels, and processes. When we combine this detail with the business goals of the owner/principal, we get a picture of where the agency is. We can then calculate the amount of time that is being spent on manual processes and workflow, and translate that into a dollar figure... We offer our clients a very different approach. We provide services to transform your entire enterprise-your strategy, processes, information technology, and people. In addition, we focus on the realization that changing business processes is necessary to achieve the promised returns from strategy and technology. This approach enables..