RUBEN CARBONELL

From interviews to diary studies, I discover stories that help teams empathize with the target audience... I utilizes these phrases to uncover motivations behind product usage and customer behavior... I am a seasoned storyteller throughout the human centered design process, from quantitative and qualitative research to user experience design, delivering desirable hardware and software. I love leading designs involving big data and data science from ideation through to deployment using Agile to deliver value and exceed the target customer's expectations.